SurveyMonkey is a global leader in online surveys and forms that empowers people with the insights they need to make decisions with speed and confidence. Our fast, intuitive feedback management platform connects millions of users worldwide with real-time AI-powered insights that drive meaningful decisions. We provide answers to more than 20 million questions every day so that people and organizations can attract new audiences, delight customers, create advocates, and extend their competitive advantage in the marketplace. Our vision is to raise the bar for human experiences by amplifying individual voices. Learn more at surveymonkey.com.
What we’re looking for
You are a hands-on technical leader with rich experience in building text analysis models and insight projects. You will partner with Machine Learning Platform, Legal, Security, Application Engineering, Product Management, Product Design, and Survey Research teams to define and execute the product roadmap. You are well-versed and passionate about building machine-learning solutions. You are excellent at influencing the engineering community by encouraging win-win relationships. You will report to the Senior Manager for Data Science.
What you’ll be working on
- Mentor and guide junior data scientists on the team. Serve as the technical leader for multiple machine learning projects. Your expertise will be instrumental in helping them with project planning, making technical decisions, and conducting code and document reviews, fostering their growth and ensuring the team's overall success.
- Promote excellence in execution by streamlining agile processes, getting clarity in project definitions, making smart trade-offs between tech debt accumulation and payoff, and adjusting plans to meet changing needs.
- Thrives under pressure and is open to new ideas
- Advocate for data-driven practices within the organization. Collaborate seamlessly cross-functional teams from different time zones to drive product improvement.
We’d love to hear from people with
- Understanding of applied machine learning techniques, including natural language processing, classification, personalization, ranking, etc.
- Experience with every stage of the lifecycle of ML-enabled products
- Experience developing and deploying machine learning models using tools such as Athena, Sagemaker, Snowflake, and Airflow DAG.
- Strong ability to coach the team, helping team members improve their skill sets and grow their careers
- 12+ years of hands-on data science experience
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Why SurveyMonkey? We’re glad you asked
SurveyMonkey is a place where the curious come to grow. We’re building an inclusive workplace where people of every background can excel no matter their time zone. At SurveyMonkey, we weave employee feedback into everything we do to create forward-looking benefits policies, employee programs, and an award-winning culture, including best workplace for parents, our annual holiday refresh, our annual week of service, and our C.H.O.I.C.E Fund. In addition, we’ve reimagined the way we work to allow employees to choose what works best for them -- working in-person, fully remote, or a hybrid model that combines the two through our Choice Model.
Our commitment to an inclusive workplace
SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.
