What we're looking for
Reporting to the Expansion Sr Sales Director you will help build the team, drive account prioritization, help your AEs close transactions, and establish success measures. You will manage one manager and 4-6 individual contributors. This role's scope will grow throughout the year and will include adding 2 additional teams. As the scope grows in this role, the leveling of the role will also.
You will focus on building relationships with executive-level decision-makers, administrators and champions of our Momentive product suite. The expansion team will sell our entire product portfolio and manage the hierarchy of accounts within our customer base. You will focus on delivering training programs, improving customer satisfaction and promote account growth and renewals. As a member of the leadership team within our Enterprise and Customer Operations organization, you will also help collect and bring customer insights into our product development cycle.
You will
- Coach a team of sales executives across all stage of the sales cycle, including outbound prospecting, lead qualification, consultative selling, and growing accounts
- Manage one manager and support the success and growth of their team
- Inspire and build confidence in your team members to sell our entire product portfolio
- Promote operational excellence through pipeline management, accurate forecasting, and using data to recognize trends and improve business across all areas
- Ensure customers obtain maximum value from their investment in SurveyMonkey, identify new opportunities, and grow current accounts
You have
- 2+ years of relevant experience leading quota carrying sales organizations for enterprise software/SaaS product
- 1+ years of account management experience as an individual contributor
- CRM experience (particularly SFDC)
- Enterprise sales expertise selling to a variety of buying personas in multiple industries (CX, MKTG, Sales, Customer Success, IT) and channels (Email, SMS, Digital, In-App)
- Success selling to customers of all sizes and from all industries, including large corporations and governments organizations, and managing strategic relationships at the executive level
Who we are and what we do
Momentive (NASDAQ: MNTV), maker of SurveyMonkey, is a leader in agile experience management, delivering powerful, purpose-built solutions that bring together the best parts of humanity and technology to redefine AI. Momentive products, including GetFeedback, SurveyMonkey, and its brand and market insights solutions, empower decision-makers at 345,000 organizations worldwide to shape exceptional experiences. More than 20 million active users rely on Momentive to fuel market insights, brand insights, employee experience, customer experience, and product experience. Our vision is to improve human experiences by amplifying individual voices. Learn more at Momentive.ai.
What we offer our employees
Momentive is a place where the curious come to grow and shape what's next. By embedding inclusion into our processes, policies, benefits, and culture for our 1,400+ employees across North America, Europe, and APAC, we're building a workplace where people of every background can excel. In addition, we've won multiple Culture and Employee awards, including Comparably's Best Workplace for Women and Diversity and Best Company for Perks and Benefits and Work-Life Balance, and received recognition for our forward-looking benefits policies, including best workplace for parents, vendor benefits standards, and our annual holiday refresh.
Our commitment to an inclusive workplace
Momentive is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.
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