SurveyMonkey is a global leader in online surveys and forms that empowers people with the insights they need to make decisions with speed and confidence. Our fast, intuitive feedback management platform connects millions of users worldwide with real-time AI-powered insights that drive meaningful decisions. We provide answers to more than 20 million questions every day so that people and organizations can attract new audiences, delight customers, create advocates, and extend their competitive advantage in the marketplace. Our vision is to raise the bar for human experiences by amplifying individual voices. Learn more at surveymonkey.com.
What we're looking for
We are looking for a contract employee for a Fixed-Term Contract duration of 12 months. You will be responsible for analyzing complex business problems and delivering solutions that are focused on the scalability and continuous improvement of SurveyMonkey’s marketing and sales processes & applications. You will closely collaborate with our Marketing, Sales & Operations teams and your scrum team to deliver solutions that will scale our business. Main responsibilities are to act as a product owner that deeply understands SurveyMonkey’s current state business processes, challenges & supporting tech stack and recommends & delivers innovative solutions that will scale. You will report to the Senior Director, Sales Systems and Analytics. This job is Remote-Friendly.
What you'll be working on
- Collaborate with Marketing, Sales & Operations leaders to translate their desired business outcomes into scalable processes, requirements & solutions
- Facilitate discovery workshops to refine expected business outcomes & align on requirements
- Groom & prioritize backlog into well-defined user stories and acceptance criteria with a clear definition of done
- Lead team backlog refinement and sprint planning sessions
- Ensure story backlog meets definition of ready and is ready for your scrum team to start building
- Drive prioritization & trade-off conversations with your business partners and set realistic expectations on what your scrum team can deliver
- Manage your scrum team’s overall roadmap delivery by developing a quarterly plan and working from it
- Lead user acceptance testing & ensure solution meets MVP requirements
We'd love to hear from people with
- 5+ years experience as a product owner within a business technology function
- Experience implementing Salesforce Sales Cloud
- Expert on Prospect to Qualify business processes
- Salesforce Sales Cloud certification preferred
- CSPO Certification preferred
- Attention to detail with the ability to analyze and creatively solve complex problems
- Experience leading an agile scrum team
#LI-remote
Why SurveyMonkey? We’re glad you asked
SurveyMonkey is a place where the curious come to grow. We’re building an inclusive workplace where people of every background can excel no matter their time zone. At SurveyMonkey, we weave employee feedback into everything we do to create forward-looking benefits policies, employee programs, and an award-winning culture, including best workplace for parents, our annual holiday refresh, our annual week of service, and our C.H.O.I.C.E Fund. In addition, we’ve reimagined the way we work to allow employees to choose what works best for them -- working in-person, fully remote, or a hybrid model that combines the two through our Choice Model.
Our commitment to an inclusive workplace
SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.
