SurveyMonkey is a global leader in online surveys and forms that empowers people with the insights they need to make decisions with speed and confidence. Our fast, intuitive feedback management platform connects millions of users worldwide with real-time AI-powered insights that drive meaningful decisions. We provide answers to more than 20 million questions every day so that people and organizations can attract new audiences, delight customers, create advocates, and extend their competitive advantage in the marketplace. Our vision is to raise the bar for human experiences by amplifying individual voices. Learn more at surveymonkey.com.
What we’re looking for
We’re looking for a Product Design Director with experience modernizing complex experiences and a passion for design that drives business outcomes. Reporting to the VP of Research and Design, your team will be responsible for a major redesign of our core survey authoring experience, our new Forms offering, and use-case-based Market Research Solutions.
What you’ll be working on
- Attract, develop, and retain a diverse, world-class team with a strong sense of purpose and belonging; provide guidance, mentoring, and coaching to ensure the team is performing at its best
- Create, drive, and execute on a strategic vision to reimagine the core survey authoring experience, which can be executed in incremental phases that drive real customer value.
- Focus on the customer journey end-to-end, from survey creation through analysis, partnering with the teams responsible for other key flows to ensure a cohesive experience.
- Use experimentation, customer feedback, and data-driven insights to shape the experience strategy and deliver high-impact design work.
- Provide strong representation for design and customer experience with Product and Engineering counterparts.
We’d love to hear from people with
- Experience leading complex application product design efforts, both as a designer and manager
- A proven track record of hiring and growing designers at all levels
- Ability to create products customers love and drive business outcomes incrementally
- Strong leadership presence with the ability to build relationships, evangelize design, and influence at all levels of the organization
- Experience bringing disparate experiences together into a unified platform
- Stay up-to-date on design trends and best practices in the creation tools and product-led growth space
#LI-remote
Why SurveyMonkey? We’re glad you asked
SurveyMonkey is a place where the curious come to grow. We’re building an inclusive workplace where people of every background can excel no matter their time zone. At SurveyMonkey, we weave employee feedback into everything we do to create forward-looking benefits policies, employee programs, and an award-winning culture, including best workplace for parents, our annual holiday refresh, our annual week of service, and our C.H.O.I.C.E Fund. In addition, we’ve reimagined the way we work to allow employees to choose what works best for them -- working in-person, fully remote, or a hybrid model that combines the two through our Choice Model.
Our commitment to an inclusive workplace
SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.
