Account Manager

About Us:

Rootstock Software® is disrupting the ERP space! We are a worldwide provider of cloud ERP on the Salesforce Cloud Platform. When combined with Salesforce CRM, Rootstock Cloud ERP offers manufacturing, distribution, and supply chain organizations a single platform to grow and manage their businesses. Rootstock Cloud ERP is a flexible, modern, and digitally connected system that transforms companies to deliver a more personalized customer experience, efficiently scale operations, and out-service the competition.

Rootstock Software® serves customers throughout North America, Europe, and Asia Pacific and is available exclusively on the Salesforce Platform (Force.com) via the Salesforce AppExchange, the world’s most-popular marketplace for business apps. Organizations now have insight on what is happening or what will happen at each step of the manufacturing, distribution, and supply chain processes.

This is a remote position based in the United States.

Summary:

The Account Manager (AM) is a proven sales contributor with great energy and initiative to develop a growth plan with customers, drive sales cycles, and close new business with existing customers. The AM formulates and executes a strategy to maximize business growth in our customer base. This role works in partnership with Customer Success, Sales, Marketing, Solution Architects and Partner Alliances; therefore cross-company engagement and orchestration is essential. The AM is a high-impact individual capable of driving outstanding business results and is responsible for expanding bookings/revenue for his/her assigned accounts and meeting or exceeding quotas.

Responsibilities:

• Meet or exceed assigned sales objectives and quarterly and annual booking targets by initiating and completing the sales process including account planning and strategy with customers, strong collaboration with customer success, qualifying opportunities, understanding business needs and growth plans, developing solutions and proposals, forecasting, overcoming objections, and closing business.
• Penetrating and grow recurring revenue with customers and helping the understand that Rootstock is strategic to their business plan.
• Develop strong, ongoing relationships by demonstrating Rootstock’s value and achieving high levels of customer satisfaction.
• Collaborate with and coordinate internal resources to share information, execute sales cycles/processes, and respond to RFPs.
• Identify and build relationships with customers and partners to drive more bookings with customers.
• Maintains relationships with customers by providing support, information, and guidance; researching and seeking new opportunities to expand the account;
• Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors
• Works with Partners to build relationships that contribute to the goals of this role.
• Diligent use of Salesforce CRM to track all opportunities, leads, activities, forecasts, etc.

Requirements:

• Bachelor's Degree from an accredited college or university or equivalent experience.
• 3+ years of proven quota attainment selling ERP or Supply Chain applications into Manufacturing and Distribution companies.
• Proven track record of hitting quota and sales objectives
• Proven ability to manage complex sales cycles.
• Intuitive, tenacious, and competitive
• Strong written and verbal communications skills.
• Experience in both mid-market and large enterprise is a plus.
• Experience selling in the salesforce.com ecosystem is a plus.
• Experience selling SaaS is a plus.
• Experience selling to existing customer base is a plus.
• No restrictions to periodic regional travel and ability to work remotely

In addition to base salary, this position is eligible to earn commissions.

We offer our team members competitive compensation, world class benefits, work life balance (flexible schedules, telecommuting, vacation time off), and the opportunity to work alongside an amazing and supportive team!

Rootstock values diversity and is an Equal Opportunity Employer.