Digital Account Supervisor

Remote opportunity!

Overview:

Have a passion for direct response digital marketing? Love ROI based paid media and SEO programs? The Account Supervisor effectively supervises the digital marketing and communication strategy for assigned clients. The role oversees all aspects of the day-to-day client relationship and acts as one of the primary points of contact for the account/s and is responsible for understanding all aspects of the client’s marketing and customer acquisition strategies. Delivering service that leads to high client satisfaction, influencing client strategies and expanding client relationships are all key expectations of the role. Working directly with members of the creative, media and analytics teams, the Account Supervisor will clearly convey client deliverables and projects for execution. The Account Supervisor will also be responsible for managing, coaching, and motivating Client Service personnel and will serve as a member of the management team within Response Mine Digital.

Responsibilities:

• Build solid relationships with client contacts, ranging from junior staff to C-level; earn the respect of client contacts as a trusted advisor and digital marketing expert
• Oversee client campaigns, tests, and projects from start to finish; ensure on-time and on-target deliverables
• Navigate clients’ organizational structure, internal politics, competitive set, business environment, strengths and weaknesses
• Develop strategies in collaboration with media resources to optimize marketing efforts and increase conversion
• Understand key client strategies, initiatives and performance indicators
• Measure and report on the success of campaigns, tests and initiatives
• Oversee and develop campaign analysis and provide client with strategic recommendations
• Lead weekly status and quarterly & yearly strategy and planning meetings
• Educate internal agency team on client priorities and goals, provide strategic planning, and direct resources to meet objectives for all services performed for the client
• Supervise, mentor, coach, and motivate junior staff
• Expand client relationship to align client’s business objectives with RMD’s offerings
• Manage and assume accountability for monthly billing

Qualifications:

• 5-7 years of experience in paid search, display and SEO (search engine optimization)
• Track record of building strong client relationships
• Proven results developing successful media strategies and forward-thinking recommendations
• Track record in successfully managing and mentoring employee(s)
• Excellent written communication skills and strong/persuasive presentation skills
• Experience making data-driven decisions with strong analytical skills
• Thrives in fast-paced, deadline-oriented environment
• Self-starter with strong initiative

​The above declarations are not intended to be an “all-inclusive” list of duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do thejob. Rather, they are intended only to describe the general nature of the job and be a reasonablerepresentation of its activities.

Any valid, official communication from our recruiters and hiring managers will come via a responsemine.com or an applytojob.com email address. If you receive an email from an account other than an email address with the extension@responsemine.com or @applytojob.com, please contact us directly at 404-233-0370 and speak with Amy Rich as you may be a victim of a phishing scam.