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Senior Sales Engineer

Neo4j

| 2023-12-12

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Job details
Company overview

About Neo4j:

Neo4j is the world’s leading graph data platform. We help organizations – including Comcast, ICIJ, NASA, UBS, and Volvo Cars – capture the rich context of the real world that exists in their data to solve challenges of any size and scale. Our customers transform their industries by curbing financial fraud and cybercrime, optimizing global networks, accelerating breakthrough research, and providing better recommendations. Neo4j delivers real-time transaction processing, advanced AI/ML, intuitive data visualization, and more. Find out more at neo4j.com and follow us at @Neo4j.

Our Vision:

At Neo4j, we have always strived to help the world make sense of data.

As business, society and knowledge become increasingly connected, our technology promotes innovation by helping organizations to find and understand data relationships. We created, drive and lead the graph database category, and we’re disrupting how organizations leverage their data to innovate and stay competitive.

The Opportunity:

Asia Pacific is adopting Neo4j rapidly and is now the fastest-growing region globally. With the popularity of graphs growing exponentially, you will have the exciting opportunity to promote the growth and shape the future of an emerging technology—and help organizations take advantage of all that graph databases have to offer.

At Neo4j, our Sales Engineers are pivotal to our company’s success. As a critical member of our regional go-to-market team, you will partner with our sales executives to showcase the value of our graph data platform and manage the technical aspects of the sales cycle. You will help organizations across industries including Financial Services, Telecommunications, Technology, Government and Life Sciences understand the business and technical value of representing data using Neo4j graphs—beyond rows and columns. You will grow as a thought leader in graphs and solve our customers’ high-value problems beyond traditional data solutions.

What Success Looks Like:

Developing and honing subject matter expertise to effectively discern and understand the true needs of our customers, present technology solutions that target those needs, and all in all, demonstrate thought leadership and the value of Neo4j through platform and use case demonstrations, solution architecting, workshops and conferences.
Meeting and exceeding regional revenue goals, as a result of helping Sales to qualify and validate opportunities from a technical perspective and accelerate the sales cycle and adoption of Neo4j.
Collaborating effectively with Sales, Customer Success, Professional Services, Product Management, etc to deliver continuous value to customers and ensure a seamless customer experience as they embark on the graph journey.

What You'll Do:

Actively drive and run the technology evaluation stage of the sales process, working in conjunction with Sales as the key technical advisor and advocate for our products and services.
Work across a number of opportunities in parallel and manage day-to-day activities such as opportunity qualification, technical discovery, presentations, platform and use case demonstrations, proof of value, sizing and documentation of technical decision criteria.
Build and nurture rapport with customer stakeholders at all levels and be the trusted advisor to them to help them understand what they can achieve with Neo4j.
Co-create reference and solution architectures with customers, including integrating Neo4j with their existing architecture and applications within a public cloud (AWS, Azure or GCP) or on-premise environment.
Continuously learn Neo4j capability, including but not limited to usage and integration with third-party tools and services, to confidently articulate the business and technical value of Neo4j, address competitive differentiation and handle objections.
Distill and communicate customer needs and product feedback to Product Management, Engineering, Marketing and Sales.
Help drive demand through participation in account-based marketing events as well as industry-known conferences and trade shows.
Lead by example and actively foster an environment of teamwork, transparency, creativity and continuous improvement.
Travel up to 50% to assist in deal creation and closure, and provide support to your team as required.

What You'll Bring:

5+ years of customer-facing experience in a similar capacity (Sales/Presales/Solutions Engineer, Solutions Architect, Technical Consultant, etc), ideally in a similar high-growth, scaling environment.
Experience working with different data technologies in either of the following areas: enterprise data architecture, data engineering, data science or cloud data architecture.
Successful track record in designing, developing and implementing data solutions in the public cloud (AWS, Azure or GCP) or on-premise.
Hands-on experience and proficiency in SQL and at least one of the following languages: Python, Java, JavaScript, Go, C#.
Ability to engage and communicate ideas to both technical and non-technical audiences at all levels through presentations, whiteboarding and platform demonstrations.
Technical savviness and business acumen to translate technical concepts and patterns into valuable business outcomes.
Passion for learning new technologies (especially graphs!), developing new ways of data modelling and spearheading change management.
An entrepreneurial mindset, with the ability to prioritize, pivot and problem-solve.
Knowledge of NoSQL databases (MongoDB, Cassandra, DynamoDB, etc) and/or graph databases (Neo4j, TigerGraph, OrientDB, JanusGraph, etc) - a strong plus!

Why Join Neo4j?

Neo4j is among the 20 most popular databases in the world and the clear leader in the rapidly emerging Graph Data Platform category. We’re well funded and have an experienced management team focused on how organizations should apply data to solve challenging problems for decades to come. We have customers in every industry across the globe, and we build technology that has a proven product/market fit. Joining our team is an opportunity to define the future of data, analytics and automation.

We offer a competitive salary and benefits, engaging virtual events and a welcoming team. You will love your co-workers!

Neo4j is a privately held company with our U.S. headquarters in San Mateo, California. We have employees located all over the world, from Thailand to Canada, many of whom work remotely, and we have offices in Sweden (Malmo and Stockholm), the UK (London) and Germany (Munich).

More information at www.neo4j.com.

Neo4j Values:

Neo4j is a Silicon Valley company with a Swedish soul. We foster collaboration and each of us is empowered to contribute and put our innovative stamp on projects. We hire candidates who reflect the following Neo4j core values:

We value relationships

We focus on user success

We thrive in a culture that is open and inclusive

We assume positive intent

We welcome intellectually honest discussions

We deliver on our commitments

Diversity, Equity and Inclusion at Neo4j:

At Neo4j, we value relationships and that involves building an environment where everyone feels like they belong. We believe strong relationships involve being accountable, bringing our whole selves to work, valuing intellectually honest discussions and being receptive to new ideas and perspectives. One of our central goals is to provide an inclusive, diverse and equitable workplace for everyone to develop their potential and have a positive, career-defining experience.

Are you intrigued by this role? We encourage you to apply even if you don’t 100% fit the qualifications above.

Neo4j is committed to protecting and respecting your privacy. Please read the privacy notice regarding Neo4j's recruitment process to understand how we will handle the personal data that you provide.

More information at www.neo4j.com.

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