Product Manager - Seller Services

About Hip eCommerce

Within the $200 Billion worldwide collectibles market, there are many unique categories. At Hip eCommerce, our goal is to deliver a reimagined customer experience for both buyers and sellers. How are we doing that? We create category-specific marketplaces, built from the ground up, that understand how collectors browse, search and collect each type of collectible. We currently operate three marketplaces--HipComic, HipStamp, and HipPostcard--and plan to grow into other categories in the future. Since our 2016 launch, our marketplaces have gained 2,000+ Sellers, 200,000+ Buyers, and 12 Million+ Listings and we just raised a $5 Million+ Series A round to expand our team and continue building the next great e-commerce company. Are you ready to build it with us?

We’re a fully distributed company, which means our entire team works remotely full-time. By removing the geographic requirements of an office, we’re able to hire the best, which means you’re working with the best. With team members across the United States, Philippines, and South America, we foster a culture that values collaboration and connection. To help facilitate that, our team members are primarily working standard Eastern Time hours.

About the Team

Our Product Development team is made up of dedicated and passionate product managers and engineers who work closely with our sellers, UX & design, business, sales, and marketing teams to create revolutionary experiences for sellers. We use data and user research to drive our decision-making and work continuously to improve our products and delight our users.

About the Role

The Product Manager - Seller Services will be responsible for identifying, defining, designing, and iterating on solutions to improve the seller experience. You will be the key in enabling Hip eCommerce to focus on data-driven growth and scalability, as you work alongside key stakeholders and teams across departments to build successful strategies for meeting objectives.

How you’ll spend your time:

• Build an outcome-focused product roadmap, manage competing needs and changing requirements under tight deadlines in a fast-paced environment, while maintaining a backlog focused on impactful initiatives.

• Write clear initiatives, epics, and user stories based on the product roadmap.

• Work in complete partnership with engineering to function as one product development team.

• Determine customer needs through market research, research and development, data analysis, and direct customer feedback.

• Directly create dashboards, reports, and other data artifacts..

• Assess competitive landscape and market competition.

• Foster an environment of continuous feedback and cross-team collaboration and communication is second nature.

We’re excited about you if you have:

• 3+ years of relevant product management experience, with a focus on B2B or SaaS.

• Ability to thoroughly understand complex business and technical issues and influence decision making.

• Experience managing competing and complex priorities across stakeholders.

• Demonstrated ability to use data and analysis for planning and iterating.

• Outstanding written and verbal communication skills.

Don’t let impostor syndrome or a confidence gap stop you from applying. We encourage you to apply for this position even if you feel you do not meet all the requirements. Hip eCommerce is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

What else is in it for you?

Competitive salary and stock options (for US employees) is just the beginning; we also have a number of Benefits & Perks designed to support our team members beyond just a paycheck. We have unlimited personal/vacation days, a healthcare plan 100% paid by the company for employees, and a 401k (US employees). We also offer monthly wellness, internet, and music allowances. Our team is entirely remote (that’s right, no more commuting) and we do our best to set you up for success by providing home office equipment when you join the team. Once you’ve been using your work laptop for 3 years, we’ll replace it with a new one, wipe it of any business-related work and it becomes your own property to do with as you see fit. We may be remote, but we still have team pizza parties, movie & book clubs, and home deliveries of treats and more to keep things fun.