Responsible to develop the strategic plan for Digital Adoption & Engagement in line with the group strategic direction.
Innovate & Implementation of growth strategies to drive digital top up and digital payments across multiple channels (MyDialog, dialog.lk , WOW, Banks, Genie , Ez Cash etc) for the Mobile, HBB and DTV Businesses.
Drive customer adoption to digital platforms such as MyDialog, WOW in order to maximize customer digital engagement.
Required to set growth targets & identifying the resource /budgetary requirements for the business in order to meet the divisional objectives.
Responsible to use data and analysis to identify and track key performance indicators (KPIs) and make data-driven decisions.
Required to lead AI/ML development projects related to Digital adoption that span across other business units and functions.
Responsible for developing analytics capabilities and capacity of the division to achieve set incremental adoption targets.
Responsible to develop the strategic plan for Digital Adoption & Engagement in line with the group strategic direction.
Innovate & Implementation of growth strategies to drive digital top up and digital payments across multiple channels (MyDialog, dialog.lk , WOW, Banks, Genie , Ez Cash etc) for the Mobile, HBB and DTV Businesses.
Drive customer adoption to digital platforms such as MyDialog, WOW in order to maximize customer digital engagement.
Required to set growth targets & identifying the resource /budgetary requirements for the business in order to meet the divisional objectives.
Responsible to use data and analysis to identify and track key performance indicators (KPIs) and make data-driven decisions.
Required to lead AI/ML development projects related to Digital adoption that span across other business units and functions.
Responsible for developing analytics capabilities and capacity of the division to achieve set incremental adoption targets.
