Responsible to achieve targeted Revenue, EBITA and ROI for the Data Center and Cloud product vertical through new customer acquisition, effective / innovative product development and optimizing
Control and selectively engage in product / solution launch to optimise DAP resource consumption
Ensure achieving Key deliverables and activities of Data Center and Cloud products which contribute to Enterprise revenue growth and quality of service
Research, Introduce and development of new technological products and services to ensure the business is always having competitive edge over competitors.
Evaluate technical feasibilities, design optimizations and any other possible issues of product development
Support GTM and maintenance of various technical marketing collateral including application notes, FAQs, product notes, user guides, field training presentations, online marketing content and demos.
Provide insights for annual business planning and enterprise Capex project management meetings.
Determines product pricing by utilizing market research data, reviewing production and sales costs, anticipating volume, costing special and offers.
Execute awareness and training sessions to customers and sales and operational teams on Enterprise Products to enhance knowledge and productivity.
Build and maintain strategic relationships with enterprise customers especially with CIOs to maintain divisional capabilities.
Ensure technical support, appropriate solutions and expertise is provided as required in order to secure and promote Enterprise products
Review proposals and provide consultation for cost effective ways to increase profitability and customer satisfaction
Create mechanisms to collect and incorporate customer feedback to continuously improve product and customer satisfaction
Ensure proper product and services life cycle management.
Strategize with Sales and Pre-sale to drive solutions offerings.
Coordinate and work with technical teams and plan the services as per the customer needs in order to meet the customer expectations and increase customer satisfaction.
