Senior Executive - Group Fraud Management in Sri Lanka at Dialog

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Senior Executive - Group Fraud Management

Dialog

| 2024-06-26

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Analyze telco and organizational processes to identify areas of fraud risk and recommend improvements.
Stay updated on technological and process changes affecting fraud potential, proposing necessary adjustments.
Understand unique fraud types in telecommunications and specific to Dialog’s offerings; investigate and mitigate threats.
Detect and investigate general organizational frauds, providing evidence for corrective action.
Monitor customer behavior patterns to identify potential fraud indicators and anomalies.
Conduct end-to-end reviews of business operational areas to identify risks and implement controls.
Plan and manage projects, UATs, and investigations, ensuring objectives are met on time.
Execute operational compliance audits and participate in RAFM monitoring training.
Review and optimize FM tool thresholds to enhance risk management.
Automate critical fraud controls for comprehensive coverage and efficiency.
Extract, analyze, and interpret data to identify trends, anomalies, and risks.
Recommend corrective actions, monitoring mechanisms, and control activities.
Investigate referred fraud cases methodically, prepare comprehensive reports, and suggest corrective actions.
Monitor activities per defined frequencies, escalate deviations as needed.
Maintain systematic records in compliance with ISGF policies.
Prepare timely reports on work areas.