Lead - Cyber Security Incident Handler in Sri Lanka at Dialog

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Lead - Cyber Security Incident Handler

Dialog

| 2024-07-10

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Experience in working with Incident Manager Role and Security Operations Center (SOC) operation or similar role.
Overseeing the incident management process and team members involved in resolving the incident.
Conduct root cause analysis and recommend corrective actions.
Correlate incident data to identify specific vulnerabilities and make recommendations that enable expeditious remediation.
Support the cybersecurity incident response efforts.
Responding to a reported service incident, identifying the cause, and initiating the incident management process.
Prioritizing incidents according to their urgency and influence on the business.
Collaborating with the incident management team to ensure that all protocols are diligently followed.
Logging all incidents and their resolution to see if there are recurring malfunctions.
Adjusting the incident management process as required to ensure its effectiveness.
Communicating with upper management if major issues are found in the Incidents.
Managing the incident team members by re-assigning workloads and re-scheduling non-urgent tasks.
Collaborate with stakeholders and security providers during incidents.
Analyze threat actor tactics and implement security solutions.
Drive continuous improvement in threat intelligence and response playbooks.
Manage and train the incident management team and ensure 24/7 SOC Operation.
Conduct phishing campaigns and cyber drills.
Develop and improve security use cases and SOC performance metrics.
Stay updated on security trends and recommend enhancements.
Facilitate communication between stakeholders for effective incident management.
Research security trends and share cost-effective solutions.
Support proactive threat hunting and analysis.
Coordination of monitoring related activities and working with MSSP on SIEM related finetuning