Who we are
80% of the workers across the globe are Deskless. These are the people who keep our lights on and gas flowing, build roads and bridges, run our manufacturing factories, ensure that we get healthcare service, and provide us reliable phone and internet connectivity. As entrepreneurs, have we considered solving their problems and making them more productive?
If you are still reading, and connect compassionately about this underserved segment, come and join us to drive Technology Equity in the global workforce.
At Zinier, we are on a mission to enable these 2.7 B Deskless Workers achieve greater success for themselves and the world around them. Guided by a deep understanding of their needs, we design software experiences that enable every Deskless Worker to excel in the field.
We are a remote-first global team headquartered in Silicon Valley. Our hybrid workforce is spread across London, Lisbon, Mexico City, Singapore and Bangalore, and leading investors, including Accel, ICONIQ Capital, Founders Fund, Newfund Capital, NGP Capital, Tiger Global Management and Qualcomm Ventures LLC.
What we are looking forZinier is expanding our rockstar Product Team -- the team responsible for designing our industry-leading field service automation platform. As a member of the product management team, you will help define the roadmap and build our suite of mini apps (ZiniApps) that help deskless workers succeed in the field. You will be responsible for understanding our customers' pain-points and needs and delivering solutions that address them and deliver value. You achieve this by regularly researching our users, speaking to customers and coming up with powerful and elegant new product experiences to help them become more productive in their day to day work.
It sounds a bit cliche, but our product team is on a mission to create truly beautiful and easy-to-use solutions. The design and usability of Enterprise products tends to be WAY behind consumer products. Our aim is to close that gap.
If you are someone who has a passion for technology and startups, a natural knack for turning ideas and pain-points into compelling products, and believes in making a difference for the world’s 2.7B deskless workers engaged in field operations, let’s talk!
Role Responsibilities
- Lead one or more product squads in the product team composed of product designers, engineers, data scientists and quality analysts.
- Own the roadmap and set feature priorities that take into account business needs, customer pain points and development effort.
- Drive cross-team collaboration and bridge the gap between business, design and engineering.
- Write detailed product specs/requirements that communicate designed solutions to engineering in a clear and concise manner.
- Inspire our design team to deliver excellent outcomes that drive business/customer value while keeping technical constraints in mind.
- Working closely with business stakeholders, conduct user research (discovery sessions), collect feedback and test prototypes with customers and prospects in an effort to truly understand their needs and pain points.
- Identify and instrument the success metrics associated with each feature to track how well we are delivering value to our customers.
- Conduct extensive competitor analysis to understand the product landscape and identify product gaps/opportunities.
Role Requirements
- 5+ years of experience in Product Management in the Enterprise Software / SaaS / PaaS industry
- Experience leading via agile and scrum methodologies.
- Strong communication skills used to build consensus, alignment, and relationships with diplomacy across teams with different goals, functions, and initiatives
- Highly independent and self-motivated, you take initiative and drive your projects to success. You identify risks early and take steps to manage and mitigate them.
- Strategic Problem Solver: You think about the big picture and can connect your work to business strategy through effective written, verbal and visual communication.
- Experience with B2B / Enterprise Platforms.
- Bonus points for experience with enterprise PaaS products (Platforms as a Service) or Low-Code / No-Code platforms and AI/ML.
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