Technical Writer (m/f/d)

We're looking for a talented individual to join our Belgrade team as a (Senior) Technical Writer. Be a fundamental part of our development teams to enable our customers to use our products best.

ProGlove works with global customers like BMW, DHL, Volkswagen, GAP, Walmart, Audi, IKEA, or Lufthansa Technik but - we're nowhere near done! Your work would be one of the cornerstones of attracting new clients.

You'll be responsible for all of our user-facing documentation, enabling our users to understand our products better, integrate them easier, and build on top of our APIs. This highly visible role allows you to work closely with Engineering, Pre-Sales, Product Owners, and our customers and partners to prepare our documentation and the team for the next phase of growth and knowledge transfer.

What do we offer?

• Opportunity to work directly on in-house made products that make a difference
• Be a part of a Munich based company in Belgrade
• A high level of teamwork and autonomy
• No time tracking - we have trust in you and your results A work environment built on support and respect in an open-minded multinational team
• Permanent contract with ProGlove and competitive salary with 28 days of paid vacation per year + all Serbian bank holidays
• Remote first approach
• Regular virtual team and company events

How you’ll contribute...

• Develop, organize and write end-user content: manuals, procedures, technical specifications, release information, web help, etc
• Collaborate with multiple teams (product, engineering, and (product) marketing) to support the product delivery end-to-end
• Develop content with consistent information architecture, style, voice, and tone
• Maintain the documentation website for software and hardware products
• Take ownership of software/hardware portfolio authoring

You are a great fit if you have...

• Ability to process complex topics and create structured, concise, and usable documentation
• Strong Structured authoring experience using a CCMS
• Experience working as a technical writer
• Proficiency in the English language (C2 or native), German is a plus
• Worked previously on software (SaaS, Mobile Apps, Embedded) and hardware project

And we're very happy if you have...

• Experience with Paligo (our current CCMS)
• Familiarity with HTML, XML, CSS. · Experience with source control systems (e.g. Git, GitHub)
• Experience in building and guiding technical writing teams
• Experience in localizing content
• Experience in managing external agencies

Who are we?

We believe in the human worker. Therefore, we build the smallest and lightest wearable barcode scanners in the world and connect the human workforce to the Internet of Things. We embrace diversity. That is why we employ more than 200 people from more than 30 countries and from all walks of life. We appreciate who you are, and we want you to be a part of ProGlove at our sites in Munich, Chicago, and Belgrade.

If you still happen to have any open questions, please don´t hesitate to contact Jelena Kolarski at +381 62 83 90 849