About Wheel
Wheel is the health tech company powering the next generation of healthcare. The entire healthcare industry is racing to serve patients online, but outdated business models, technologies, and mindsets are continuing to get in the way. We pioneered a new way for companies to build and scale virtual care.
Instead of starting from scratch, companies can leverage Wheel’s virtual care platform and nationwide clinician network to develop a virtual care service — bypassing the 15 months and $15 million it can take to build from the ground up. Today, Wheel powers the most innovative companies in healthcare today, including digital health companies, clinical lab networks, retailers, traditional healthcare providers, and tech companies.
We’re a team of experts and innovators working together to solve some of healthcare’s most challenging problems in order to put great care within everyone’s reach. We’ve raised $216 million in funding and backed by top investors including Lightspeed Venture Partners, Tiger Global, Coatue, CRV, Tusk Ventures, Salesforce Ventures, and Silverton Partners.
In the last year we’re proud to have been named:
-Forbes Next Billion Dollar Startups
-Built In’s Best Remote-First Places to Work
-CB Insights Digital Health 150
-Business Insider 30 Leaders under 40 Changing Healthcare
We’re looking for people to join our team who share a passion for making a positive difference in healthcare and feel connected to our core values.
Position Summary
As a Senior Manager of Marketplace Health at Wheel, you will help define and build the operational foundations that help us complete thousands of consults every day. From modeling different supply/demand scenarios, to influencing clinician behavior and product innovation, you’ll envision, design, and build the strategic approach to running our marketplace.
You'll work closely with a cross-functional team including product managers, engineers, and clinician advocates to build creative solutions to tough problems and quickly validate them. If working with a close-knit group of smart and hungry colleagues solving the hardest operational problems gets you excited, we'd love to hear from you!
Responsibilities
- Leadership: Provide mentorship and coaching to a team of Operations Managers or Associates for Wheel
- Process Management: Build Wheel’s operational foundations through defining and optimizing processes, building playbooks, and planning Wheel’s future day-to-day operations
- Analytics: Define metrics, identify and operationalize insights that drive key business decisions and solutions. Using data to solve some of the toughest problems in the industry
- Marketplace Balance: Ensure supply and demand balance for nationwide operations through supply positioning, and minimizing marketplace attrition
Qualifications
- 6+ Years of Experience in Investment Banking, Consulting, Analytics, Finance, Engineering
- 3+ Years of Experience managing, mentoring and growing a team preferred
- Highly analytical with outstanding Data Skills - well versed in Google Sheets / Excel, SQL
- Adaptable self-starter comfortable working in a startup where things move at lightning speed
- Clear communicator with excellent attention to detail, organization, and prioritization skills
Wheel continues to maintain its commitment to creating an inclusive and equitable work environment and believes pay transparency is an important component. We are reviewing our internal policies and practices to ensure this is enabled for all employees, regardless of where they are located. In the meantime, this role can be performed remotely, with the exception of Colorado on a temporary basis. Colorado-based candidates will resume consideration in Q1 2022.
Equal Employment Opportunity Statement
At Wheel, we know we will go further together by celebrating diversity and that starts by honoring each of our unique lived experiences. We look for a diverse pool of applicants including those from historically marginalized groups: women, people with disabilities, people of color, formerly incarcerated people, people who are lesbian, gay, bisexual, transgender, and/or gender nonconforming, first and second generation immigrants, veterans and people from different socioeconomic backgrounds. We are committed to ensuring a safe work environment where employees are not discriminated against based on age, race, ancestry, religion, sex, gender identity, sexual orientation, pregnancy, marital status, physical or mental disability, military or veteran status, national origin, or any other characteristic protected by law. We are proud to be an equal opportunity employer that believes in health, equity, equality, and prosperity for all so we can succeed in changing the way healthcare works.
