Upwork ($UPWK) is the leading tech solution for companies looking to hire the best talent, maintain flexibility, and get more done. We’re passionate about our mission to create economic opportunities so people have better lives. Every year, more than $2 billion of work is done through Upwork by skilled professionals who want the freedom of working anytime, anywhere. Top companies connecting with extraordinary talent around the globe? Upwork is how.
This is a Contract position through Upwork’s Talent Innovation Program (TIP). Our TIP team is a global group of professionals that augment Upwork’s business. Our TIP team members are located all over the world.
Work/Project Scope:- Strategic input, development and execution (QA, send, A/B testing, analyzing results) of planned marketing emails via Oracle Responsys
- Pulling monthly/quarterly email performance reports and sharing with stakeholders
- Creating and maintaining internal documentation and calendars to reflect our email campaigns
- Setting up programs and creating emails to support both Talent and Client Lifecycle initiatives
- Supporting internal stakeholders by understanding key impactful email requests and executing accordingly
- Extensive marketing experience at a big brand, or marketplace business model
- In-depth experience using Oracle Responsys, preferably as a power user
- Strong analytical skills to spot trends, make recommendations, and implement A/B tests
- Strong attention to detail
- Good organization and communication skills
- Experience working on email marketing campaigns that drive upsell and retention
- Experience improving business efficiency through automation and processes
- A demonstrated ability to remove roadblocks and work on projects independently
Upwork is proudly committed to fostering a diverse and inclusive workforce. We never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
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