Upwork ($UPWK) is the world's work marketplace. We serve everyone from one-person startups to large, Fortune 100 enterprises with a powerful, trust-driven platform that enables companies and talent to work together in new ways that unlock their potential.
Last year, more than $3.8 billion of work was done through Upwork by experienced professionals who are gaining more control by finding work they are passionate about and improving their careers.
Upwork is looking for an experienced and collaborative Senior Product Manager to develop solutions to user problems, deliver tangible growth, and lead delivery of interdependent product capabilities for our Work Management product area. Work Management is the heart of Upwork and it is instrumental to both sides of our marketplace. We believe that stellar customer experience starts with functional platform capabilities and work with most teams in Upwork. You will be fully remote and will report to the Director of Product Management, Work Management.
Your Responsibilities:- Lead with influence to inspire your product development team to solve new problems; without managing, you will own the roadmap definition for improving outcomes for our marketplace.
- Work with interdependent teams, including Engineering, UX Design & Content, UX Research, Analytics, Marketing, and Support, to deliver innovative solutions with measurable business and user impact.
- Drive the vision, strategy, and execution of initiatives aimed at improving job outcomes and increasing economic opportunities for our global customers across both marketplace and enterprise products.
- Develop and maintain a product roadmap, prioritizing features and enhancements based on customer needs, market trends, and business objectives.
- Define key input and output metrics to measure the success of product initiatives, and use data-driven insights to optimize product performance and the user experience.
- Foster a culture of innovation, collaboration, and customer-centricity within the Product Management team, ensuring that user feedback, problems, and needs are at the core of our product development process.
- While this is an Individual Contributor role, we are looking for a leader who will provide mentorship, guidance, and direction to other product managers to ensure their success and growth.
- Has curiosity and acute ownership: You will have General Manager-like aspects with high interdependence. We take pride in driving outcomes between teams and optimizing end-to-end experiences.
- Demonstrated prior experience delivering global, large scale platform products with complex technical requirements.
- Ability to synthesize complex data and identify actionable insights to tell a succinct data story.
- Is highly collaborative and enjoys working in partnership with many areas to identify goals and work together to achieve them
- Ability to build relationships and influence stakeholders at all levels, including executive leadership.
- Familiarity with the freelance and gig economy landscape, with a passion for creating economic opportunities for people around the world.
- 5+ years of experience with Agile development methodologies and an understanding of software development best practices.
- Exceptional analytical, problem-solving, and data-driven decision-making skills.
- 3+ years of experience with international markets and the nuances of different regions.
The annual base salary for this position in California and Washington ranges from $149,000- $200,000. The range displayed reflects the minimum and maximum salary for this position in California and Washington, and individual base pay will depend on your skills, qualifications, experience, and location. Additionally, this position is eligible for the annual bonus plan or sales incentive plan and eligibility to participate in our long term equity incentive program. #LI-Remote
Come change how the world works.
At Upwork, you'll shape talent solutions for how the world works today. We are a remote-first organization working together to create exciting remote work opportunities for a global community of professionals. While we have physical offices in San Francisco and Chicago, currently we also hire full-time employees in 19 states in the United States.
Our vibrant culture is built on shared values and our mission to create economic opportunities so that people have better lives. We foster amazing teams, put our community first, and have a bias toward action. We encourage everyone to bring their whole selves to work and grow together through development opportunities, mentorship, and employee resource groups. And oh yeah, we've also got amazing benefits - including medical insurance for you and your family, unlimited PTO, 401(k) with matching, 12 weeks of paid parental leave, and a generous Employee Stock Purchase Plan. Check out our Life at Upwork page to learn more about our benefits and the employee experience.
Check out our Careers page to learn more about the employee experience.
Upwork is proudly committed to recruiting and retaining a diverse and inclusive workforce. As an Equal Opportunity Employer, we never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
#LI- Remote
To learn more about how Upwork processes and protects your personal information as part of the application process, please review our Global Job Applicant Privacy Notice
