Senior Product Manager, Payments

Upwork ($UPWK) is the world's work marketplace. We serve everyone from one-person startups to large, Fortune 100 enterprises with a powerful, trust-driven platform that enables companies and talent to work together in new ways that unlock their potential.

Last year, more than $3.8 billion of work was done through Upwork by skilled professionals who are gaining more control by finding work they are passionate about and innovating their careers.

The Payments team at Upwork leads over $3 billion in pay-ins and payouts per year in 180 countries. Upwork is looking for an experienced and strategic Senior Product Manager to craft, shape, and drive product capabilities for our Payments platform. We believe that the end customer experience is a derivative of platform capabilities. Developing a platform to support multiple geographies carries with it many challenges. The ideal candidate will have previously developed global product strategies that enable and drive innovation and go-to-market efficiency. They will work closely with cross functional partners, other product and engineering leads, to identify and build Payments capabilities. You will report to the Payments, Director of Product.

• Define product requirements working closely with functional partners for translating commerce transactions into financial transactions for bookkeeping, reconciliation and accounting. As Product Owner, this person will manage the design, development, and integration of global products to our accounting and reconciliation systems
• Translate payments platform & finance requirements into generic reconciliation capabilities that are extensible to multiple payment processors, currencies, payment types and models
• As the product owner, author product requirements and execute on a roadmap with clear milestones. Owns product commitments and outcomes to the business
• Effectively communicate strategies & trade-offs up to senior leaders and down to development team
• Partner closely with internal and external stakeholders to provide a global viewpoint and extend applications across use cases
• Synthesize market changes and technology improvements into concrete improvements for the platform

• Strong product management experience with at least four years in payments, banking, accounting, reconciliation, or other financial systems.
• In-depth knowledge of payment processing, financial systems and regulatory compliance
• Subject matter expertise in technologies and different payment integrations required to bring payments solutions to market, at scale and globally
• Drive and willingness to go above and beyond with a strong work ethic
• Balances technical and commercial savvy; able to communicate what is possible and what will have the biggest impact on the business
• Strong interpersonal skills; able to effectively influence a wide range of collaborators all across the organization

The annual base salary for this position in California and Washington ranges from $149,000.00 - $246,000.00. The range displayed reflects the minimum and maximum salary for this position in California and Washington, and individual base pay will depend on your skills, qualifications, experience, and location. Additionally, this position is eligible for the annual bonus plan or sales incentive plan and eligibility to participate in our long term equity incentive program.

Come change how the world works.

At Upwork, you'll shape talent solutions for how the world works today. We are a remote-first organization working together to create exciting remote work opportunities for a global community of professionals. While we have physical offices in San Francisco and Chicago, currently we also hire full-time employees in 19 states in the United States.

Our vibrant culture is built on shared values and our mission to create economic opportunities so that people have better lives. We foster amazing teams, put our community first, and have a bias toward action. We encourage everyone to bring their whole selves to work and grow together through development opportunities, mentorship, and employee resource groups. And oh yeah, we've also got amazing benefits - including medical insurance for you and your family, unlimited PTO, 401(k) with matching, 12 weeks of paid parental leave, and a generous Employee Stock Purchase Plan. Check out our Life at Upwork page to learn more about our benefits and the employee experience.

Check out our Careers page to learn more about the employee experience.

Upwork is proudly committed to recruiting and retaining a diverse and inclusive workforce. As an Equal Opportunity Employer, we never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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