Upwork ($UPWK) is the world’s work marketplace. We serve everyone from one-person startups to over 30% of the Fortune 100 with a powerful, trust-driven platform that enables companies and talent to work together in new ways that unlock their potential.
Last year, more than $3.3 billion of work was done through Upwork by skilled professionals who are gaining more control by finding work they are passionate about and innovating their careers.
The Data Infrastructure team at Upwork is the center of engineering excellence relating to provisioning, maintenance, right-scaling, cost-efficient, and use-appropriate targeting of many types of stateful storage technologies: transactional databases, document databases, cache/key-value stores, streaming data stores, etc!
Your Responsibilities:-
Constantly gather information from feature development teams using our data infrastructure, identify developer experience improvement opportunities, design systems that prevent data infrastructure related incidents, and guide feature teams towards safe systems use.
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Collaborate directly with storage teams of various cloud providers (AWS, GCP) in driving combined innovation and engineering standard methodologies. Help design, drive, and coordinate case studies targeting improvements in the design and use of vendors' data storage systems.
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Integrate core infrastructure, information security, and other internal building blocks teams in constructing data storage solutions.
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Participate in multi-department risk assessment exercises and craft systemic mitigating solutions pertaining to data infrastructure security, disaster recoverability, and business continuity.
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Discover, pursue, and detail ineffective manual processes relating to the lifecycle of Data Infrastructure maintenance and use. Propose, and implement process automation, using corporate workflow automation platforms, and decision collection workflows.
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Individually build services, and expose internal APIs for these services that allow other teams, and workflows to use data infrastructure automation components.
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Design multi-department process workflows and integrations supporting data infrastructure lifecycle. Manage delivery dependencies outsourced to other teams.
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Participate in on-call, incidence mitigation sessions. Capture experiences related to manual activities and convert them into automation primitives
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Design scale-appropriate data infrastructure governance process and automations that allow transparent, zero-downtime background servicing of hundreds of systems concurrently.
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Demonstrable expertise (deployment, use) in some of the following data storage technologies: Postgres/MySQL (“on-prem”, RDS, Aurora), Kafka / Kinesis (“on-prem” or managed), ElasticSearch/OpenSearch/Mongo, Redis/Memcache,
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Analytical databases like Snowflake/Clickhouse/Greenplum,
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Data federation engines like Presto/Trino/Dremio/Athena.
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Prior experience with Terraform for running cloud infrastructure.
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Demonstrable familiarity with engineering workflow automation tools like ArgoCD/Workflow, AirFlow, and Jenkins.
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Strong scripting experience with Python (preferred), and Shell (secondary).
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Significant prior exposure to cloud vendors AWS (preferred), GCP, and Azure.
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Ensure that the team has a ready-to-apply library of outstanding homework, templates, and decision tree that matches data usage patterns
Come change how the world works.
At Upwork, you’ll shape talent solutions for how the world works today. We are a remote-first organization working together to create exciting remote work opportunities for a global community of professionals. While we have physical offices in San Francisco and Chicago, currently we also hire full-time employees in 19 states in the United States.
Our vibrant culture is built on shared values and our mission to create economic opportunities so that people have better lives. We foster amazing teams, put our community first, and have a bias toward action. We encourage everyone to bring their whole selves to work and grow together through development opportunities, mentorship, and employee resource groups. Oh yeah, we’ve also got amazing benefits.
Check out our Careers page to learn more about the employee experience.
Upwork is proudly committed to recruiting and retaining a diverse and inclusive workforce. As an Equal Opportunity Employer, we never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
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