Upwork ($UPWK) is the world’s work marketplace. We serve everyone from one-person startups to over 30% of the Fortune 100 with a powerful, trust-driven platform that enables companies and talent to work together in new ways that unlock their potential.
Last year, more than $3.3 billion of work was done through Upwork by skilled professionals who are gaining more control by finding work they are passionate about and innovating their careers.
A pillar of Upwork's growth strategy is to connect freelancers and clients around the world with sophisticated machine learning models and advanced business insights with the exploration of the data. The Data Analytics and Solutions team is re-imagining our data platform and processes to unlock value from our data for our company and customers!
As a Principal Data Architect at Upwork, you will work at the intersection of Product, Analytics, Engineering and Business Teams to define information architecture and data standards with a focus on analytics cases. We partner with outstanding global talent, many sourced from the Upwork marketplace!
Your Responsibilities:-
Build the high level data architecture and integrated reporting data model design for data analytics at Upwork. Translate business needs into long-term data architecture solutions that are consistent with business strategies.
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Build and publish data architecture strategies, standards, and guidelines for the Data Analytics and Solutions team. Collaborate with source system owners on standards for structured and semistructured data tracking in their systems to meet data analytics needs in the data lake.
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Communicate, educate and ensure alignment to data design standards across data-related projects. Review information architecture work throughout the Product Development Life Cycle process to ensure quality and alignment to standards. Review and sign-off on project data models.
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Analyze business processes, operational applications and source data to understand dependencies, anomalies and implicit business rules that impact the ability to handle master data. Design, develop and maintain logical and physical data models. Perform data profiling and analysis. Work with the data engineers to develop data models that ensure the reporting data layer meets analytics needs. Ensure tracking data is linked to other customer and product data where possible.
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Participate in data governance reviews of key business metrics and definitions and ensure approved business logic is implemented in reporting data models. Build data privacy and security requirements into data architecture solutions.
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Establish measures to chart progress related to completeness and quality of data and meta-data for enterprise information, to support reduction of data redundancy and fragmentation, elimination of unnecessary movement of data, and improvement of data quality.
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Hands-on experience building data architecture solutions for a marketplace business model as well as key functional domains (e.g. Marketing, Finance, User Behavior Analytics, Customer 360, Trust and Safety, Customer Support) in a mid to large size company.
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Experience integrating data from disparate data sources (internal business systems, third party vendors, mobile applications, product website, etc.)
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Solid grasp of database storage concepts for large and sophisticated data sets (data lake, relational databases, NoSQL, Graph, data warehousing).
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Experience in Data Governance, Master Data Management, Data Quality, Data Privacy and Data Lineage.
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Experience with Big Data technologies such as Snowflake, Presto, Elastic Search, Snowplow…; as well as self service tools such as business intelligence (Looker), data visualization, data discovery, metadata management, etc.
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Excellent oral and written communication skills, with ability to engage different partners within the business and technology teams.
At Upwork, you’ll shape talent solutions for how the world works today. We are a remote-first organization working together to create exciting remote work opportunities for a global community of professionals. While we have physical offices in San Francisco and Chicago, currently we also support hiring of corporate full-time employees in 15 states in the United States. Please speak with a member of our recruitment team to determine whether you are located in a state in which we are hiring corporate full-time employees.
Our vibrant culture is built on shared values and our mission to create economic opportunities so that people have better lives. We foster amazing teams, put our community first, and have a bias toward action. We encourage everyone to bring their whole selves to work and grow together through development opportunities, mentorship, and employee resource groups. Oh yeah, we’ve also got amazing benefits.
Check out our Life at Upwork page to learn more about the employee experience.
Upwork is proudly committed to recruiting and retaining a diverse and inclusive workforce. As an Equal Opportunity Employer, we never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
