Product Marketing & Research Manager

Thinking Machines is a data technology consultancy. Our vision is for the Philippines to become a global hub for data science. To do that, we create data science cultures, one organization at a time.

We’re a company made up of intellectually curious, civic-minded, forever-learning individuals. We believe that great AI and data platforms are built with care for people, and that the best way to drive inclusive innovation is to start with a diverse team.

Our field of work is incredibly dynamic, so we want to work with people who are committed to growing with us. We want to hire people who can demonstrate an ability to learn, then provide them with personalized coaching, growth opportunities, and a great working environment to get them to world-class.

Know the customer. Know the magic. Connect the two. We are seeking a full-time employee who can take ownership of our product marketing and customer research. We are a high-performing team of data scientists, designers, and engineers, working with some of the largest enterprises in the Philippines and Southeast Asia. Your work will be hugely impactful in expanding the reach of this remarkable pool of talent!

We help client organizations solve high-impact problems by building AI and data platforms. As a Product Marketing & Research Manager, you will be responsible for owning the product strategy for Thinking Machines’ various data solutions, including Location Intelligence, Document Intelligence, and Customer Intelligence solutions. 

You will work with a cross-functional team across sales, marketing, engineering, and design to develop solutions, including effective positioning, pricing strategies, and marketing material.

Product Marketing at Thinking Machines starts with a deep understanding of data technology and ends with the customer, bringing both together in ways that sets us apart from our competitors. 

Your job is to demonstrate how Thinking Machines’ solutions solve the high impact problems for our customers. Product Marketing at Thinking Machines is about making the customer the priority, letting the solution speak for itself, and developing new commercial models that drive sustainable revenue.

Since the tech space can get crazy, we are looking for someone who is up for any challenge and has the initiative to seek out ways to be useful. We expect you to have the drive to learn and develop the skills that are needed to build our product marketing capabilities. We move fast, and we expect you to keep up!

The Product Marketing & Research Manager will be working with the VP for Growth and is expected to:

• Conceptualize, plan, and execute initiatives to support our product marketing strategy

• Conduct market research to understand technology trends, competitor solutions, pricing, and positioning to inform our overall product strategy

• Be a customer whisperer. Understand our clients needs by conducting interviews and surveys. Map out user journeys. Surface product asks. 

• Work closely with the product & delivery teams to define solution features according to customer needs and build a go-to-market plan

• Work closely with internal stakeholders to develop demos, product mockups, user education materials, and other visuals to show the value of our solutions

• Educate our users. Craft insightful material for our partners and clients. Deliver this material through webinars, blog posts, and talks.

• Deliver on special projects/deep dives (e.g. identifying and developing the value proposition for new data solutions)

We’re looking for someone who meets the following profile:

• Strong external communication skills - Your main job will be to communicate Thinking Machines’ suite of products and services to a business-minded audience. From partnership calls and PR engagements, you’ll need to know how to translate the technicalities of data science to the language of a non-technical business audience.

• Technically Knowledgeable – Has a thirst to understand and learn about data, product’s features and technical composition. You are aware of new technologies and the potential they provide.

• Strong preference for applicants with previous experience in B2B technology space 

• Curious about data – data driven, consuming data and insight, utilizing this to drive great customer experiences.

• Quick learning agility - You must learn. You're not expected to know everything, but we expect you to fill in the gaps quickly, with guidance from our leadership team. You'll be part of a very talented team, make sure to learn something new everyday!

• Open communication skills - We’re a team that relies on each other for ideas and double-checking. We appreciate tactfully opinionated people.

• Strong sense of initiative - There are many things to do from all sides! See something you can help with, but we haven't assigned you on? Do it.

• Degree in Engineering, Data Science, Business or equivalent relevant experience
• 3+ years of experience as tech product marketer in management consulting or strategy role
• Strong verbal and written communication
• Impeccable presentation and interpersonal skills
• Excellent project management skills
• Organized and highly independent

• Experience at a management consulting firm, in a strategy team or another role requiring analytical problem solving

• An understanding of the data technology industry

• Experience in successfully driving end-to-end delivery of data and intelligence solutions

• Experience with Google Analytics, Cloud Platforms, or BI tools such as Tableau

• Experience with specialized field of data science solutions, such as geo-analytics, document intelligence, customer lifecycle management

• Global mindset and ability to think across disciplines and industries

• Demonstrated ability to develop and understand strategies that can scale across multiple markets

We offer the following compensation and benefits:

• Competitive salary — the compensation amount is positively correlated with the difficulty of the job, relevant experience, fit, and skill factors. We also have generous performance bonuses!

• Fully remote — due to the global pandemic, we have shifted to a fully remote company for the foreseeable future while we monitor the situation.

• Individual professional development budget— an annual budget for conferences, training courses, books, and software is available to sharpen your skills and build new ones to help you grow in your role.

• Full health benefits — generous health insurance package

• Regular 1:1 meetings with the leadership team to discuss career and personal goals, job progress and any questions and concerns