DevOps Engineer

Role Specific Responsibilities:

• Works with customers along with appropriate internal and external resources on the strategy/deployment/optimization of cisco services and solutions
• Takes responsibility of task/project implementation for assigned customer engagements
• Captures and contributes to new implementation techniques and methodologies utilized in customer delivery and shares lessons learned with the broader team
• Creates and reviews project deliverables e.g. Design recommendations, High Level Design, Low Level Design, Implementation/Change Management Plans
• Builds and/or leverage test environments as required to resolve complex problems and compatibility issues
• Leverages software skills and tools to configure, deploy and/or troubleshoot Cisco products and solutions. Contributes in the development of digital intellectual capital (e.g. scripts, digital signatures).
• Acts as an initial focal point for problem resolution for assigned customer engagements. Assures proper and quick resolution of major customer problems across an appropriate range of technologies.

Expertise:

• Typically requires BSc Computer Science or equivalent plus 3-6 years of relevant work experience

• Project Specific Skills:Experience writing code in one or more development languages, such as Python, Java, Bash, C++ or similar.
• Experience working in AGILE methodology and knowledge of tools like Rally, Jira.
• CI/CD knowledge (Jenkins, Go pipelines, Robot, Git, Artifactory)
• Experience working with deployment and orchestration technologies (such as Ansible, Docker, Kubernetes, OpenStack, Jenkins, robot framework).
• Software Defined Networking and Network Function Virtualization (NFV).
• Working with Open Source, both as a user and community contributor.
• Experience handling critical customer issues and working towards resolution.
• Certification in networking,service provider, security, data center or cloud.