Pre-Sales Sr. Solution Architect

Summary:

As a Pre-Sales Senior Solution Architect, you will cut through the noise and clarify how our customers can transform their business with our cloud-based ERP, built on the Salesforce platform. You play a vital role in delivering custom, cutting-edge solutions to make our customers more agile and productive. As the only cloud-based ERP on the Salesforce platform, you will make sure our customers get the unique, business-driven value our brand represents.

The Senior Solution Architect works in a dynamic team environment and collaborates with Sales, Product Management, and Marketing, to develop unique solutions for new and existing customers. In addition, you will be responsible for maintaining the content for our demonstration environment.

This is a remote position based in the United States.

Responsibilities:

• Provide deep technical insights: Act as a bridge between our sales team and customers to bring up-to-date insights on Rootstock’s software, industry trends, and the competition. Translate marketing info and technical jargon into compelling, concrete insights. Develop and manage the Rootstock demo and prospect trial environments. Present and host learning workshops and demonstrations in person and over the phone with business leaders from the C-Level down, to drive sales and practice the art of the possible.
• Challenge customers: Use your skills, insight, and experience to tell your clients what they need to do, not just what they want. You must be able to challenge their beliefs with well researched, tailored insights, bringing in creative and business-savvy solutions that drive the sale and maximize outcomes, while maintaining customer satisfaction.
• Scoping work and proposals: Use your exceptional written and verbal communications skills to scope, assemble and propose solutions. A hands-on role, you must be able to act under pressure and show wisdom and leadership, often for an audience of top tier executives.
• Collaboration: Work closely with engineering and product management to provide customer feedback and assist in product direction. Mentor other team members.

Requirements:

• Bachelor’s Degree from an accredited college or university.
• 5+ years relevant industry experience with at least 3 years in a pre-sales capacity.
• Advanced business acumen with the ability to understand the ins and outs of customer challenges.
• Exceptional communication and interpersonal skills.
• Solid understanding of ERP.
• Strong analytical skills.
• Self-managed and motivated individual with strong leadership skills.
• Proven working experience in a partnership capacity on a day to day basis with the sales organization.
• Ability to identify and champion best in class Estimates and Statements of Work in writing and delivery to customers.
• Ability to travel 25 – 35%

In addition to base salary, this position is eligible to earn commissions.

We offer our team members competitive compensation, world class benefits, work life balance (flexible schedules, telecommuting, vacation time off), and the opportunity to work alongside an amazing and supportive team!

Rootstock values diversity and is an Equal Opportunity Employer.