Financial Architects and Managers
AIA Insurance Lanka Limited - Kuliyapitiya
As a Pega Developer with expertise in the Customer Decision Hub, you'll play an instrumental role in utilizing Pega’s AI-driven software to create and drive real-time decision-making solutions. Your contributions will help shape the customer journey, ensuring that each touchpoint is personalized and effective.
Collaborate with business and IT stakeholders to comprehend project requirements related to customer decisioning.
Design, develop, and implement solutions using Pega's Customer Decision Hub to drive next-best-action decisions.
Integrate CDH with various channels ensuring consistent and relevant customer interactions.
Ensure adherence to best practices in Pega development and Pega Guardrails.
Participate in design sessions, conduct code reviews, and provide input to ensure the scalability, performance, and usability of applications.
Provide solutions for data-driven decisioning, predictive modeling, and adaptive strategies within CDH.
Collaborate closely with data scientists, if applicable, to fine-tune models used in decisioning.
Monitor and optimize strategy outcomes to achieve business objectives.
Document application designs, use cases, and test cases.
Stay updated with Pega's new features, especially within the CDH space, to continuously innovate and optimize the decisioning capabilities.
Bachelor’s degree in Computer Science, Engineering, or related field.
Minimum of one years of experience as a Pega Developer with a focus on Customer Decision Hub.
Certification in Pega CSA (Certified System Architect) or higher. CLSA (Certified Lead System Architect) is a plus.
Proficient in Pega decisioning capabilities, including Predictive Analytics Director and Adaptive Decision Manager.
Demonstrated experience in decision strategy design and implementation.
Strong analytical and problem-solving skills.
Excellent communication skills, both written and verbal.