Podium exists to help local businesses win. Using Podium’s technology, local businesses are able to simplify the way they build their business and modernize the way they communicate with their customers – from collecting payments, facilitating online reviews, launching marketing campaigns, and much more.
Our work and focus on local business and helping them to build thriving businesses has been recognized across the industry, including Forbes’ Next Billion Dollar Startups, Forbes’ Cloud 100, the Inc. 5000 (#13), and Fast Company’s World’s Most Innovative Companies. For more about our product, watch this video. Podium has a positive, inclusive, and supportive culture and was recently named one of Inc. Magazine’s Best Workplaces for 2021 (4 years in a row). We look for people who are curious, creative and are willing to do the work to be a little better every day. We also embody our company values in all that we do, which always starts with being Customer Obsessed, followed by Be a Founder, Zero Drama, and Enjoy the Ride.
Our payments product launched in March 2020 and is already one of the fastest growing B2B fintech companies in existence. Help us accelerate that growth even further through conversational commerce, point-of-sale products, comprehensive merchant services, and more.
About the role
As a Senior Product Manager, you'll partner closely with nearly all functional groups in the company: design, engineering, sales, marketing, support, strategy/ops, customer success, and executives. We're a growing and nimble team, so you will be expected to be highly autonomous and drive your products from discovery through delivery. You'll build and ship creative solutions and experiences to customers running small businesses worldwide that are thoughtful and practical, leading to a direct impact on Podium, our customers, and their customers.
What you will do
- Conduct research and analysis to deeply understand our customers and their customers and surface the most critical problems to solve.
- Create the long-term vision and lead the product of end-to-end features within our payments product at Podium.
- Define success metrics and measure outcomes to improve and iterate.
- Work with engineering, design, marketing, sales, and customer success to drive customer adoption.
- Seek out feedback from peers, executives, and customers and apply what you learn to elevate your design solutions.
- Mentor and grow Product Managers early in their careers.
- Participate in recruiting and interviewing product candidates to help build an excellent Product Management team.
- Inspire your team to reach for excellence always.
- Build and ship products that people want.
About you
- 4+ years of experience as a product manager.
- Experience in a fast-paced growth or early stage start-up environment.
- Experience in B2B saas, fintech or consumer payments.
- Experience turning original ideas into products that people understand and love.
- You have exceptional leadership skills with a proven ability to lead cross-functional, high-performing teams.
- You are focused on product strategy, executing, delivering outcomes and moving metrics—not just shipping features.
- You are comfortable with rolling releases and CI/CD environments.
- You understand technical constraints and can effectively balance quality and speed.
- You are comfortable synthesizing market data and business context
- You are passionately devoted to your users. You have a track record of listening deeply to your customers, understanding their problems, and applying logical and elegant solutions.
- You are an excellent facilitator and are comfortable leading teams through ideation, research, and the natural ambiguity that occurs when defining new features.
- You have a supreme knack for bringing simplicity and focus to complex and ambiguous concepts or situations.
- You bring your diverse perspectives and experiences to Podium and help us think about our product and users in unique ways.
- A passion for Podium!
Podium is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work. A big part of that effort is our support for members and allies of internal groups like BIPOC at Podium, Pride at Podium (LGBTQ+), Women at Podium, and much more.
Benefits
- Transparent culture
- Remote first work setting for Engineering & Product
- Great opportunities for career growth
- 401k with a competitive matching contribution plan
- Unlimited Vacation (yes, we want you to have a work-life balance)
- Great medical, dental, vision benefits
- One time work from home setup allotment
- Life insurance, long and short-term disability coverage
- Paid maternity and paternity leave
- Swag
At Podium, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that will help the local businesses and local communities we support thrive. Podium is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets. If you have a disability or special need that requires accommodation, please don’t be shy and contact us at recruiting@podium.com.
