Podium exists to help local businesses win. Using Podium’s technology, local businesses are able to simplify the way they build their business and modernize the way they communicate with their customers – from collecting payments, facilitating online reviews, launching marketing campaigns, and much more.
Our work and focus on local business and helping them to build thriving businesses has been recognized across the industry, including Forbes’ Next Billion Dollar Startups, Forbes’ Cloud 100, the Inc. 5000 (#13), and Fast Company’s World’s Most Innovative Companies. For more about our product, watch this video. Podium has a positive, inclusive, and supportive culture and was recently named one of Inc. Magazine’s Best Workplaces for 2021 (4 years in a row). We look for people who are curious, creative and are willing to do the work to be a little better every day. We also embody our company values in all that we do, which always starts with being Customer Obsessed, followed by Be a Founder, Zero Drama, and Enjoy the Ride.
Team description
Our Product team advocates for local businesses, their customers, and our business. We use creativity, insights, and operational excellence to steer our product vision across Podium. As we scale, there’s plenty of space for you to grow alongside us and simplify life for millions of people and local businesses around the world in a team that always focuses on we, not I, and creates products that deliver real value.
Role description
As a Sr. Product Manager in the Growth organization, you will lead a cross functional team (engineering, design, research, marketing, etc.) to inflect Podium growth during a pivotal time as the company expands beyond its sales-first GTM motion into a faster growing self-serve first motion.
You will own high-visibility initiatives that drive the company’s long-term strategy and roadmap for new growth directions that introduce Podium to small and medium-sized local businesses all over the world. You will execute projects with engineers, designers, analysts, and marketers in a hyper-growth environment. The role requires a mix of analytical horsepower, relentless execution, and well-honed customer judgment. You will be responsible for delivering best in class experiences to acquire new users and convert them into loyal paying subscribers, driving both user and business wins while also building integrated ways that grow a multi-product portfolio at scale.
You will join as the second Product Manager on Growth, and founding member of the newly established growth team focused on driving new user acquisition. The ideal candidate is obsessed with customers and ownership while thriving zero-to-one environments with a high level of ambiguity and autonomy.
What you will do
- Drive growth in user adoption and engagement using data-driven product bets
- Work to develop a product growth model and continue to refine it through fast-paced experimentation and research
- Partner with design and engineering teams to ship new, impactful changes, including preparing necessary technical specifications, coordinating development activity, and tracking the progress of in-flight projects
- Recognize gaps and drive projects with minimal guidance and focus on making a significant business impact
- Work closely with product marketing, customer support, sales, strategy and users to deeply understand, document, analyze, and synthesize user needs into product priorities, roadmap plans, and detailed specifications
- Process, review and interpret large bodies of qualitative and quantitative data to develop the right product experiences for our local businesses to find value quickly
- 4+ years of product management experience, with at least 2 years working in new products or startups
- Proven track record of driving user growth
- 0 → 1 or founder mindset with a bias toward maximum ownership, action, and impact in the shortest amount of time
- Willingness to roll up your sleeves and have resiliency
- Ability to analyze and use data to inform decisions
- Ability to collaborate and build trust with engineers, designers, data science, cross-functional teammates, and c-level executives
- Ability to communicate concisely and influence outcomes
- Passionate about talking to customers regularly
- Ability to think creatively and approach problems with system-level thinking
- Ability to independently initiate and drive projects to completion with minimal guidance and speed of execution
- Skilled in the creation of delightful, polished and performant products for customers in every market and on any device
- Experience with software development, product design, interaction design, or marketing is a plus!
- Entrepreneurial background is a plus!
Podium is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work. A big part of that effort is our support for members and allies of internal groups like BIPOC at Podium, Pride at Podium (LGBTQ+), Women at Podium, and much more.
Benefits and perks- Transparent culture
- Remote first work setting for Engineering & Product
- Great opportunities for career growth
- 401k with a competitive matching contribution plan
- Unlimited Vacation (yes, we want you to have a work-life balance)
- Great medical, dental, vision benefits
- One time work from home setup allotment
- Life insurance, long and short-term disability coverage
- Paid maternity and paternity leave
- Swag
At Podium, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that will help the local businesses and local communities we support thrive. Podium is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets. If you have a disability or special need that requires accommodation, please don’t be shy and contact us at recruiting@podium.com.
Our Benefits: Podium is its own community, so we’ve got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid maternity & paternity leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Podium’s long-term success!
