Community & Content Manager (f/m/d)

Create a strong & vibrant community of carbon enthusiasts, support our clients in finding the right information to maximize their success with our solution and constantly expand & create new content to spread the word about everything related around climate action, customer success and our work.  

All your activities are focused around strengthening our customer centricity. This includes:

• Creating (new) concepts for community engagement

• Onboarding of new community members

• Facilitating & stimulating of community conversations

• Creating & publishing content to stimulate activity (articles, explanation videos etc)

• Identifying & sharing best-practices around climate action & success 

• Managing our FAQs, glossary and company knowledge base

• Liaising with clients & partners

• Supporting our clients in their day-to-day use of our software

• A real DOer, who engages proactively

• Independent & pragmatic thinker with a creative mindset

• Stellar communication skills, both verbal and written (incl. text-writing)

• An eye for aesthetics and design

• Outgoing (e.g., likes being in front of camera)

• Relationship builder

• Professional experience in community management, content creation or similar

• Previous professional exposure with sustainability is a clear plus

• Native German + fluent English (C2)

• Become part of something bigger! We join forces in creating the leading platform for carbon management to build a planet-positive economy and make our ambitious OKRs reality

• At Planetly you can do what you love and are best at, while doing good and create real world impact

• You will become part of a collaborative and cross-functional environment, supported by regular knowledge sharing sessions, where you will be empowered through ownership

• We are ever evolving and so are you. A formalized bi-annual feedback process, meeting ratings, pulse checks, and leadership coaching to make sure that we grow together and find everyone's perfect spot at the table.

• Enjoy the perks of working remote-first but always feel free to join us in our office in the heart of Berlin including a beautiful garden and the option to bring your dog to work

• We offer an attractive & competitive salary, as well as the equipment of your choice (iOS/Windows, home office furniture) and coverage for your cost of commuting if necessary

Let's do good and have some fun!