As an Account Sales Executive at Myplanet, you will work on new business development and sales cycles that focus on complex services related to the delivery of digital commerce and data infrastructure. The Account Sales Executive role reports to one of our Sales Directors and is responsible for building relationships, demonstrating a strong understanding of customer needs, and mapping customer needs to our service offerings. You will be heavily focused on enterprise size deals that will span across large buying groups and complex decision processes so you will need the ability to build relationships and establish trust to ensure ongoing success.
Responsibilities
- Collaborate with our Account, Partner & Growth, and Product teams to bring opportunities through our sales process, including positioning, sizing, pitch and SOW development
- Development of account research, helping with existing customer growth and building relationships across departments
- Work closely with sales teams within our technology vendor partner ecosystem to develop new business and traction within accounts for new opportunities
- Maintain close working relationships with production teams to support the prioritization, estimation, and delivery of projects to ensure customer satisfaction
- Review team delivery implementations to ensure alignment to vision and goals, including that the solution meets identified success criteria / KPIs
- Track your performance towards targets, revenue goals, and project timelines to ensure the success of the business development team
- Willing to travel to meet customers and partners across North America (global travel may be required but few and far between, if so)
Skills and Qualifications
- Ability to scope, pitch, and close business with enterprise customers
- Knowledge of the digital commerce landscape and an understanding of the emerging technology ecosystem, including Composable Commerce, modular DXP, customer data platforms, and journey orchestration
- 7+ years industry experience in enterprise software services with a minimum of 3 years experience in a sales-related function
- Ability to travel to meet customers, partners and our community
Is the role a fit for you?
The Account Sales Executive role emphasizes team collaboration and strong account and relationship management skills. You’ll find fulfillment in the role if you:
- Know that client relationships have a lasting impact on the business and prioritize them accordingly
- Have an interest in making the business work. You’re an entrepreneur at heart and you’re willing to wear different hats and remain flexible to move the business forward
- Enjoy working with new technologies, modern approaches to retail and commerce and seeing new capabilities come to life
- Thoroughly enjoy collaborative work. Knowledge sharing and the chance to be part of a team that co-own the output, instead of a solo hero who lives and dies by their work alone, is important to you
Performance and Growth Expectations
Our environment is not your average, hierarchical software studio: we emphasize accountability for outcomes, but autonomy in activities. Your work will be measured using our performance development system (a combination of peer and supervisor feedback) and will also be measured on the basis of customer and user satisfaction. Your growth path is in your hands— you’ll have ongoing meetings with your manager to help determine your path, but your progress will be based on what you hope to achieve and how you choose to access the resources available to you.
About MyplanetMyplanet is a software studio and certified BCorp. Based in Toronto with global studio presence, we’re working with the world’s most influential organizations to catalyze change across business silos.
Drawing from a range of talents and perspectives, our team brings together data, systems thinking, and curiosity to build next generation experiences. We’re tackling mission-critical digital challenges for businesses by taking the millions of moments of interaction they have with customers every day and surfacing key opportunities to engage and connect within those moments.
We’re building deep capabilities in data-driven design, AI implementation, and personalization, while forming strong partnerships with leaders in machine learning, hardware development, and IoT platforms. We’re shaping the way organizations use technology to deliver context-aware, multi-interface experiences that equip them to meet their business goals.
Headquartered in Toronto, Canada, we're a remote-first company of over 100 employees.
Committed to an Inclusive WorkplaceWe are committed to fostering an inclusive and accessible environment as we build a workforce that reflects the diversity of the community in which we live, including those with disabilities. We are dedicated to providing accommodations in all parts of the hiring process in accordance with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. If you require any accommodation, we will work with you to meet your needs.
Committed to Social and Environmental Stewardship
Myplanet is committed to promoting and working towards a more socially and environmentally sustainable future. All employees are expected to make decisions and take actions in relation to their role and work that follow through on this commitment.
