Senior Java Microservices Engineer
We are Hiring Associate Lead - Operations
Our Client an innovative , Telco company that guarantees seamless digital experiences with maximum results Backed by the best technical minds in the industry , and only the best cutting edge technology , we strive to help our clients overcome their digital challenges and achieve their goals .
We are currently on the lookout for highly motivated , energetic individual to become member of a dynamic organization .
Verify the implemented solutions / services are in line with operational standards Be proactive in achieving customer SLAs of your team Resolving service issues and problems with customer satisfaction Identifying sales opportunities through the day - to - day operations with customers Leading and directing peers and subordinates for productivity improvements Providing consultancy in resolving key customer issues
Preparing information and reports to convince management on resource and facility requirements Competencies :
BSc Degree or Diploma in ICT Four years or above experience in Telco VAS products & protocols ( SMSC , USSD , IVR , RBT , VMS , SIP , Sigtran ) Proven experience in troubleshooting on UNIX / LINUX environment Experience in customer handling and Operations and Maintenance Experience in leading technical teams and people A team player who is self - driven and works under pressure with good negotiation skills .
To find out about this position send us your resume to email@example.com indicating the position applied in the subject line or call us on +94 114385430