Later + Mavrck
Mavrck is the all-in-one, advanced influencer marketing platform enabling global consumer brands to harness the power of social proof that consumers trust today. Marketers use Mavrck to discover and collaborate with influencers, advocates, referrers, and loyalists to create trusted content and insights for customer journey touchpoints at scale. Using its self-service influencer manager, Mavrck allows marketers to take an automated and performance-based approach to influencer marketing.
Founded in 2014, Mavrck has offices in Boston and Denver. Mavrck's platform has been recognized for its superior offering by the Shorty Awards and Retail TouchPoints' Retail Innovator Awards, honored as Best Influencer Marketing Platform by Digiday, is the #1 influencer marketing platform for the enterprise on software review site G2, and was named to the 2019 and 2020 Inc. 5000. Mavrck was also named a Leader among the top influencer marketing platforms in Forrester's evaluation, The Forrester New Wave™: Influencer Marketing Solutions, Q2 2020.
In March 2022, Mavrck acquired Vancouver-based social media marketing platform Later. Later is the leading social media marketing and commerce platform that helps small business owners and creators grow their brands and businesses online. With a unique combination of tools, machine-learning-based recommendations, and education, Later makes it easy to visually plan & schedule social content, drive traffic, and increase sales – empowering customers to turn their passions into possibilities
Later started at a hackathon in late 2013. Six months later, “Latergramme” launched to almost 20,000 people waiting to use the first version. Later is now the leading visual marketing platform for Instagram, Facebook, Twitter, TikTok, and Pinterest in the world with over seven million users, and in 2021 was ranked #18 in Canada in Deloitte's Fast 50 list, #119 in North America, and placed 51st in the Globe and Mail's Fastest Growing Companies list.
Together, we’re helping connect creators & marketers to grow their social followings and businesses on social media.
About this position:
As the Head of Product Design, you will have a crucial role in leading our Product Design Team to achieve design excellence and align our user experience and interface systems with our broader business objectives.
Our Product Design team consists of multi-disciplinary teams, including UX Designers, Content Designers, and Interface Engineers, all deeply committed to the end-users of our products. This team plays a pivotal role in gathering insights about our users and implementing scalable design solutions that benefit our business and customers. We work collaboratively with one another, as well as with user research, engineering, and product management, to develop industry-leading products that deliver value to our users.
What you'll be doing:
As Head of Product Design, you'll work in a challenging, fast-paced environment. You are a thoughtful team leader, manager, systems-level design thinker, and visionary, guided by strong instincts and keen intuition rooted in user needs and insights. You'll be responsible for guiding the careers of your team members, working closely with each of them to help them realize their full potential.
You will work across our organizational structure, concentrating on critical customer journeys across our various lines of business. Your focus will also be on ensuring top-tier Product Design quality across the organization, working closely with our talented UX Designers, Content Designers, and Interface Engineers to ensure we prioritize the most relevant details for our customers. Additionally, you will identify and lead company-level initiatives that bring high value to both our business and our customers.
Your primary areas of impact will encompass Operational Excellence, Team Effectiveness, Strategic Direction, Solutions Development, and Product Scalability.
- Operational Excellence: Establish and maintain the team's operational rhythm within the company's framework, including the quarterly planning cycle, OKRs, and regular reviews at weekly, monthly, and quarterly intervals.
- Team Effectiveness: Empower the team to achieve their goals and meet their targets efficiently and effectively. Develop and implement high-quality, scalable processes, workflows, frameworks, and templates that the team can readily use. Collaborate with the leadership team to facilitate meetings and offsite events.
- Strategic Direction: Ensure the team's focus aligns with the company's strategy. Identify internal connection points for the business development team to enhance collaboration and accelerate go-to-market opportunities.
- Product Scalability: Facilitate process to maintain our design systems to ensure UX and Engineering stay closely aligned and our development remains as smooth as possible. Lead the cross-functional teams in your area – in close partnership with engineering and design – to create and ship delightful product experiences that help people work better together
- Solutions Development: Collaborate with the product and engineering teams to determine product-market fit, align on product roadmaps, and refine user experiences. Contribute to technical and product discussions and specifications that cater to customer needs and business objectives. Lead cross-functional teams within your domain, working closely with engineering and design, to create and deliver exceptional product experiences that enhance collaboration.
We are committed to building an inclusive, supportive place for you to do the best and most rewarding work of your career. If you identify with any of the following, we encourage you to apply!
- 8+ years progressive experience in Product Design with a minimum of 2+ years as Head of Product Design.
- Demonstrated experience in establishing and maintaining operational rhythms, including quarterly planning cycles, OKRs, and regular reviews.
- Strong track record of implementing scalable processes, workflows, frameworks, and templates for efficient team operations.
- Ability to align team goals with company strategy, ensuring seamless integration into the broader organizational framework.
- Demonstrated track record of utilizing data, analytics, research, and experimentation to formulate hypotheses, prioritize tasks, make trade-offs, and achieve results.
- Exceptional organizational and project management skills, enabling the management of multiple priorities, progress on projects, and outcomes even in ambiguous and undefined situations.
- Outstanding written and verbal communication skills, adaptable to different audiences, including the executive team, with the ability to distill and simplify complex concepts.
- Strong relationship-building and influencing skills, with a history of successful cross-functional project delivery and effective collaboration within teams, coupled with resourcefulness in accessing the right information and stakeholders.
- Proficiency in contributing to technical and product discussions, translating customer needs into viable technical solutions.
Our values
- Lead with Humility: We put what’s best for all ahead of what’s best for one - no big egos here.
- Adapt + Grow: We view uncertainty as opportunity and nimbly adapt.
- Make it Happen: We have big ambitions and the courage to achieve them.
- Succeed Together: We prioritize diversity and are committed to creating an inclusive environment - there’s a seat for everyone here.
- Celebrate: We bring an optimistic mindset into everything we do. We celebrate progress, each other, and unique perspectives.
Some perks of being on our team include...
- Flexible PTO: To further support freedom and flexibility, we want you to take the time off when you want or need it to best recharge!
- Learning & Development: Growth is a big reason people choose to join our team. We provide opportunities through lunch and learns, training, coaching, mentorship programs, and workshops. We support you in pursuing your passions and continued learning!
- Technology Bonus: We provide our team with a generous technology bonus to set you up with the tools you need to succeed in your role.
- Wellness: We provide a variety of workshops, meditation and yoga at our monthly Wellness Wednesday events to help our team perform at their best.
- Parental benefits: We offer parental leave top-ups, family forming support and a life-transitions program to ensure you and your family are well supported when returning to work
- Healthcare: We offer a comprehensive benefits package including health, dental, vision, STD & LTD, 401k (US-based employees) and an Employee and Family Assistance Program to support the wellbeing of you and your family.
- Employee Resource Groups: Belonging is an important part of doing your best work. These ERGs provide support and community for employees
*Co-op team members are not eligible for company benefits.
Where we work
We hire into our hub cities of Boston, MA; Denver, CO; Vancouver, BC; and Toronto, ON;. We post our positions in the hub location(s) where we are open to having the successful candidate be located.
Diversity, inclusion, and accessibility
We value diversity of thought; we are committed to creating a diverse environment and are proud to be an equal-opportunity employer. All applications will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, disability, or age. Please let us know if you require any accommodations or support during the recruitment process.
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