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Technical Support Specialist (LEO) UK, Brighton, London, Sheffield, Remote
LEO are world-leaders in learning, creating award-winning content and building enterprise-scale ecosystems that meet the needs of today’s learners. We work with a huge-range of global corporations, government, public sector and charitable organisations.
We are looking for a passionate Customer Support Engineer to join our UK team in supporting a wide variety of learning technology & web applications. Reporting into the Support Lead, the successful candidate would be responsible for delivering a first-class customer support experience, solving complex client issues, and ensuring SLA’s and excellent customer satisfaction are consistently maintained.
Flexibility is needed for OT, OOH and weekend support services.What we’re looking for
We’re looking for someone who is passionate about delivering first class customer experiences for solutions that exceed our customer’s expectations, through applying your technical skills to investigating and solving challenging problems, whilst also delivering amazing service for our customers.
Working as part of a small team, you’ll take on responsibility for a wide variety of solutions, ideally we’re looking for experience in:
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.