Hazel partners with schools and families to provide physical and mental virtual health care that helps students feel better and get back to learning. As telehealth becomes more and more relevant in the lives of children, Hazel is experiencing tremendous company growth. Our innovative response to our nation’s call for equitable, affordable, and safe virtual access to healthcare has been recognized by Fast Company as “one of the world’s most innovative places to work” in 2023.
Helping students and their families feel better takes a team of smart, dedicated people. As an integral member of the Hazel team, you will…
- Make an Impact: Work with a team that is increasing equitable access of quality health care experiences for students and their families
- Enable Scale: Work with a team that is building and professionalizing a high growth high impact social enterprise
- Feel Valued: Work with a team that is being compensated competitively, developed professionally, and celebrated frequently for making a meaningful difference
Check us out at Hazel Health Careers.
The Role: Product Owner
Job Summary
As a Product Owner at Hazel Health, you will be a central figure in our product development process. Your primary responsibility is to bridge the gap between our stakeholders and engineering teams, ensuring that our technology solutions directly meet the requirements of students, schools, and healthcare providers. In this role, you will manage the team's backlog, advocate for a user-centric approach, and collaborate across cross-functional teams to guarantee the delivery of valuable solutions to our customers.
What You’ll Do
- Collaborate with cross-functional teams to develop and maintain a robust engineering team backlog, ensuring it aligns with our product goals.
- Work closely with schools, families, and internal teams to understand challenges, propose solutions, facilitate discussions, and determine priority features.
- Conduct in-depth user research to gain insights into our customers' day-to-day experiences with our telehealth platform.
- Demonstrate genuine empathy and advocate for our customers, ensuring their needs and concerns are addressed in product development.
- Collaborate closely with Engineering and Customer Success teams to ensure high-quality products and deliver an industry-leading user experience.
- Contribute to developing and improving Hazel's design and development processes, ensuring alignment with user needs and industry best practices.
- Stay informed about existing telehealth products and industry trends, leveraging this knowledge to guide product development.
- Effectively prioritize and deliver on multiple projects simultaneously, ensuring alignment with our product strategy and customer needs.
- Design, implement, and analyze metrics to assess the success and impact of our products on users.
- Translate customer experience insights and product strategy into high-level requirements and user stories, facilitating seamless development.
Your Background
- Passion for our mission
- 3+ years of related Engineering, Product Management, and/or Agile Scrum experience
- Solid technical background with understanding and hands-on experience in software development or web technologies
- Demonstrated experience providing product leadership in a start-up environment
- Skilled in gathering and interpreting user experiences so that product changes and updates reflect real needs
- Excellent communication, negotiation, and problem-solving skills
- Exceptional people skills with the ability to build trust and camaraderie with a diverse user base
- Ability to travel as needed
- Healthcare or K-12 education experience a plus
Total compensation for this role is market competitive, with a base salary range of $127,000 to $175,000, management bonus, a 401k match, healthcare coverage, paid-time off, and a broad range of other benefits and perks. Peruse our benefits at Hazel Health Benefits.
Our Hiring Process:
At Hazel, we value your time and aim to run a hiring process that takes no more than 4 weeks, involving interview activities customized for each role and requisite skill set. We understand that interviewing for a new job can be a big change and the Hazel Recruitment Team is excited to guide you through this process.
We believe talent is everywhere, and so is opportunity. While we have physical offices in San Francisco and Dallas, we have embraced working remotely throughout the United States. While some roles may require proximity to our San Francisco or Dallas offices, remote roles can sit in any of the following states: AZ, CA, CO, DC, DE, FL, GA, HI, IL, ME, MD, MA, MI, MO, NE, NV, NJ, NM, NY, NC, OR, PA, SC, TN, TX, VT, VA, WA and WI. Please only apply if you live and work full-time in one of the states listed above or plan to relocate to one of these states before starting your employment with Hazel. State locations and specifics are subject to change as our hiring requirements shift.
We are committed to creating a diverse, inclusive and equitable workplace. Hazel Health values the minds, experiences and perspectives of people from all walks of life. We are proud to value diversity and be an equal opportunity employer. Qualified candidates with arrest and conviction records will be considered for employment in accordance with the Fair Hiring laws. Learn more about working with us at Hazel Health Life.
