About Hazel Health
Hazel Health was founded on the belief that all children should have affordable and easy access to healthcare. At Hazel Health we improve the health and well-being of children by leveraging innovative technology to make it easier for children to receive care from passionate, licensed healthcare providers. Our telehealth solution benefits students, parents, educators, and the community overall. We are dedicated to improving access and equity, so every student has the foundation to succeed.
Join our unique team of leaders from technology, healthcare, and education, all with proven track records for delivering sustainable, successful services to transform the way students receive health services at school and at home.
Job Summary
We are looking for a dynamic, organized, and proactive individual to join our team.
As a Director, Product Management, your primary responsibility will be to analyze and understand our customer needs to help shape the product roadmap, identify innovation opportunities, and provide overall product leadership.
Primary Job Responsibilities
- Collaborate with cross-functional teams to develop a robust long-term product strategy
- Collaborate with schools and families as well as internal teams to understand problems, pose solutions, facilitate discussions, and determine priorities
- Conduct user research to gain a deep understanding of our customer’s day-to-day experience with our telehealth platform
- Demonstrate genuine empathy and advocacy for customers
- Work closely with Engineering and Customer Success to ensure high-quality products and industry leading user experience
- Help develop and improve Hazel’s design processes
- Maintain intelligence on existing telehealth products and industry trends
- Effectively prioritize and deliver on multiple projects simultaneously
- Design and analyze metrics to assess success
- Translate customer experience and product strategy into high-level requirements and user stories
- Manage other product management professionals aligned around a cohesive roadmap
Job Skills and Qualifications
- Passion for our mission
- 7+ years in related Product Management experience
- Solid technical background with understanding and/or hands-on experience in software development or web technologies
- Demonstrated experience providing product leadership in a start-up environment
- Skilled in gathering and interpreting user experiences so that product changes and updates reflect real needs
- Excellent communication, negotiation, and problem-solving skills
- Exceptional people skills with the ability to build trust and camaraderie with a diverse user base
- Ability to travel, as needed
- Healthcare experience a plus
Hazel’s Core Values:
- Exceptional Partnership: We seek to understand, align, and then work to exceed the highest expectations of those we serve.
- Always Accountable: We set high standards for ourselves and each other and deliver. We do what we say we are going to do.
- Make it Happen: Every teammate has the power and responsibility to make our company better. We are collectively imagining and building the product and company of our dreams.
- One Team: Our success is driven by building relationships and collaborating across teams, geographies and functions. Bringing in diverse perspectives and understanding everyone’s personal story drives to transformative solutions.
- Never Stop Innovating: We are bold. Our goal is to make transformational change. Sometimes we will fail, and we use it to learn and drive forward.
- Drive Impact: Everything comes down to the impact Hazel makes on people - our families and students, our teammates, our partners, our neighbors, ourselves.
Our Benefits:
This is an exciting position in a fast-paced organization. We offer:
- A highly competitive salary
- Flexible work hours and the option to work remotely
- Generous, high-quality medical, dental and vision coverage on day one of employment
- 401K with a 100% employer match for contributions up to 4% of salary
- Unlimited PTO
- Flexible Spending Account (FSA)
- Employer-paid short-term and long-term disability and employer-sponsored life insurance
- Home office setup including a Macbook, iPad (depending on role), and internet and phone reimbursement for remote positions
- A positive, supportive, and passionate team
Our Stance On Diversity:
At Hazel, we don’t just accept differences—we thrive on them. We recognize that having diverse perspectives and backgrounds among our teammates makes our company, our solutions, and our service to families and schools stronger. We are committed to making Hazel an inclusive work environment and helping all staff grow professionally.
Hazel is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, national origin, sex, gender identity, sexual orientation, age, marital status, disability status, or Veteran status.
All offers of employment are conditioned on a candidate’s consent to a background check and our satisfaction with the results. Qualified candidates with arrest and conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
