Conduct Market research to understand market/customer requirements, business opportunities and threats in order to develop potential trade lanes in line with the business plan.
Coordinate with lines and counterparts in planning most appropriate route after considering all relevant information
Provide feedback received from customers through customer survey and one-to-one interviews.
Strengthen relationship with customers by way of regular visits, entertainment as deemed appropriate to improve customer retention.
Review own performance by evaluating visit plans, action plans, target reports etc. to meet or exceed monthly sales targets/budgets.
Provide/ share information to/with internal and external stakeholders (customers, principal) in an accurate, consistent and timely manner.
Ensure a consistency of service quality by following standard operating processes/ procedures and driving organizations quality organizations quality improvement initiatives.
Contribute to the continuous Improvement process throughout the organization by introducing changes.
Providing customers with comprehensive quotations outlining solutions with the objective of securing Sales.
Share sales leads with network counterparts to ensure that all potential business opportunities are followed up
MINIMUM KNOWLEDGE/ EXPERIENCE / TRAINING / QUALIFICATIONS REQUIRED FOR THE POSITION
Diploma/Degree Related to Business Management/Logistics
Minimum 3 Years of Experience Including Sales in Liner Shipping, Freight Forwarding and Airline Sales
Experience in Handling Logistics for Infrastructure Development Projects Would Be an Added Advantage
Effective Communication Skills & Presentation Skills
Excellent Command In English, both Verbal And Written
