Lead Associate - HR operations

JOB ACCOUNTABILITIES 

• Responsible for Pre and post recruitment formalities of the Group by coordinating aptitude tests, onboarding documentation and arranging of medicals for selected candidates
• Creation of employee profiles on Oracle
• Completion of employee personal files
• Preparation of all types of letters. (LOA, Service letters, Employee confirmation letters etc)
• Update Oracle on Staff transfers/Permanencies/Status changes and provide letters on same
• Reporting of information for payroll, insurance, IT divisions and PF Unit.
• Portraying initiative and meeting SLAs as agreed upon with BUs
• Supervision of the HR operations team
• Preparation of reports related to employee life cycle to be projected at meetings and to provide accurate and timely information for management decision making

MINIMUM KNOWLEDGE/ EXPERIENCE / TRAINING / QUALIFICATIONS REQUIRED FOR POSITION

• Degree / Professional Qualifications in Human Resources Management.
• Minimum 3 years’ experience with exposure in relevant areas in a BPO company.
• Effective communication in both English and Sinhala and excellent interpersonal skills. 
• Strong analytical skills with sound computer literacy and conversant in the use of Microsoft office package.
• Ability to maintain confidentiality and exercise extreme discretion