Deputy General Manager - Sales & Marketing

JOB ACCOUNTABILITIES 

• Develop and implement a comprehensive commercial strategy aligned with the company's overall goals and vision. 
• Identify new market opportunities, industry trends, and potential areas for expansion. 
• Lead and motivate the sales team to achieve targets and exceed revenue goals.
• Drive the acquisition of new clients and manage key accounts to foster long-term partnerships. 
• Oversee pricing strategies to ensure competitiveness while maintaining profitability.
• Negotiate contracts and service agreements with clients, vendors, and partners to secure mutually beneficial terms. 
• Foster strong relationships with key clients, understanding their needs and ensuring a high level of customer satisfaction. 
• Provide leadership, guidance, and mentorship to the commercial team, encouraging professional growth and development.
• Monitor and analyze key performance indicators (KPIs) related to commercial activities and take corrective actions as needed. 
• Collaborate with other departments such as operations, logistics, and finance to optimize processes and deliver a seamless customer experience.

MINIMUM KNOWLEDGE/ EXPERIENCE / TRAINING / QUALIFICATIONS REQUIRED FOR POSITION

• Bachelor’s degree approved by UGC or equivalent professional qualification with a minimum of 8 years work experience of which 3 years at managerial level.
• Demonstrate competency in driving results, collaborating and influencing others, development of diverse talent, meeting and exceeding customer expectations,     and proven communication skills. 
• Proven experience in a senior commercial or sales leadership role within the freight forwarding or logistics industry.
• Solid customer service attitude with excellent negotiation skills. 
• Proficient with Microsoft Office applications and a very good knowledge of the Windows Operating Systems. 
• Excellent English communication skills, both written and spoken.