- JOB ACCOUNTABILITIES
- Conduct Market research to understand market/customer requirements, business opportunities and threats.
- Coordinate with lines and counterparts in planning most appropriate route after considering all relevant information
- Provide feedback received from customers through customer survey and one-to-one interviews.
- Strengthen relationship with customers by way of regular visits, entertainment as deemed appropriate to improve customer retention.
- Review own performance by evaluating visit plans, action plans, target reports etc.
- Provide/ share information to/with internal and external stakeholders (customers, principal) in an accurate, consistent and timely manner.
- Ensure a consistency of service quality by following standard operating processes/ procedures and driving organizations quality organizations quality improvement initiatives.
- Contribute to the continuous Improvement process throughout the organization by introducing changes.
- Perform additional duties commensurate with the current role, as and when requested by the management.
2. MINIMUM KNOWLEDGE/ EXPERIENCE / TRAINING / QUALIFICATIONS REQUIRED FOR POSITION
- Bachelor’s degree in, Marketing or logistics or equivalent professional qualification.
- Minimum of 1 to 2 years’ experience in a similar field.
- Experience in Branding / Digital Marketing would be added advantage.
- Excellent command of the English language.
- Extensive knowledge on MS Office Package and ERP Systems.
- Good negotiation and analytical skills.
Social and outgoing personality.
