With the expansion of this fast growing Company, opportunities exist for the following position. This position is at Junior Executive level with the option of planned career growth based on your performance.
Responsibilities
- Provide user support and resolve day to day issues related to laptop, printer, scanner, fingerprint machine and IT related services.
- Install, configure and maintain operating systems, application software and system management tools.
- Provide IT related support for company functions and training programs.
- Handle all the client-side IT resources & maintain asset register in the company.
- Maintain data backup and recovery procedures for users.
- Achieve Helpdesk SLA targets.
Candidate Profile
- BSc / Higher Diploma/ Diploma in computer networks or a related field from a recognized University or Institute.
- A minimum 2-3 years of working experience in similar capacity.
- Experience in end user support, network administration, server administration and information security.
- Knowledge of Networking (LAN, WAN, Routers, Switches).
- CCNA Certification or academic completion will be an added advantage.
- Previous experience of desktop central and NGAV will be an added advantage
- Excellent communication and interpersonal skills
- Ability to work with different levels of stakeholders both internal and external.
- Ability to work in close collaboration with own team as well as extended teams.
- Ability to work and remain calm under pressure
