Designation –Assistant Manager Outbound Operations
Job Tasks
- Attend to passenger inquiries received through phone calls, advertisements and emails from direct and corporate customers.
- Handling the business unit's budgets.
- Ensuring the rest of the reporting staff are achieving the targets and planning ahead.
- Sales visits to be completed.
- Attend to visa requirement of the passenger and advise them based on the requirements.
- Designing overseas tour packages based on the destination, category of hotel, type of room, meal plan, package (inclusive or exclusive), mode of payment, terms and conditions.
- Perform additional duties commensurate with the current role, as and when requested by management.
- Check the requests, ensure that online Check-Ins are done through the airline website within 48 or 24 hours before passenger’s departure.
Skills required
- Minimum 4-5 years’ experience in a similar capacity at a reputed travel company in managing and selling Holiday Packages.
- Ability to design and develop Outbound Holiday packages.
- Knowledge in ticketing and reservations.
- Sound product and industry knowledge with excellent analytical, communication and interpersonal skills.
- Willing to work long hours independently with minimum supervision.
- Capable to work in a highly computerized environment.
- The individual has to be dynamic and target oriented.
If you think you have what it takes to be successful in this challenging role, email your CV to careers@aviation.hayleys.com with the subject Assistant Manager- Outbound
Pay and benefits of the above position will be competitive and the rewards are performance driven.
Hayleys is an Equal Opportunity Employer
