Assistant Manager - Feeder Sales

JOB ACCOUNTABILITIES

• Conduct market research to understand market/customer requirements, business opportunities and threats.
• Prospect for new business by arranging meetings with potential MLO’s and NVOCC’s, providing customers with comprehensive quotations.
• Provide feedback received from customers through customer survey and one-to-one interviews to support product development & enhance service performance.
• Maintaining all relevant statistics to improve market share. 
• Provide/share information to/with internal and external stakeholders (customers, principal) in an accurate, consistent, and timely manner.
• Ensure consistency of service quality by following standard operating processes/procedures and driving organizations’ quality improvement initiatives. 
• Contribute to the Continuous Improvement process throughout the organization by introducing changes in order to improve products, services, and processes.

MINIMUM KNOWLEDGE/ EXPERIENCE / TRAINING / QUALIFICATIONS REQUIRED FOR POSITION

• Bachelor’s degree in, Marketing or logistics or equivalent professional qualification.
• Minimum of 4 years’ experience in a similar field. 
• Experience in Freight Forwarding and Shipping / Logistics Operation would be added advantage.
• Excellent command of the English language.
• Extensive knowledge on MS Office Package and ERP Systems. 
• Good negotiation and analytical skills.
• Social and outgoing personality.