Do you believe that people should compassionately support one another to create a better world? Well, we do!
Serving as the world’s most trusted fundraising platform, GoFundMe is committed to creating a better world by making it safe and easy for people to support causes they’re passionate about. When someone sees a need—whether it’s in their neighborhood or across the globe—they can turn their compassion into action through GoFundMe. Our customers have raised over $15 billion for their personal causes, making GoFundMe a top 200 website in the US based on traffic, with a monthly audience of over 100 million people.
GoFundMe is looking for a Senior Product Manager to own, drive, and build a section of our Donor Experience roadmap. In order to further our impact in the world, you will develop a deep understanding of our user personas, empathize with them, and successfully launch new features that address their needs.
The Job…- Working on a team that partners with key stakeholders and internal teams to deliver product solutions and robust experiences for our donors.
- Develop product strategy that supports the strategic objectives and interests on a global basis.
- Ensure the health of your product by balancing new features with maintenance and technical debt.
- Focus the team on the most impactful projects by understanding the opportunities and challenges, synthesizing those needs into the roadmap, and defining key metrics.
- Manage expectations by communicating progress to stakeholders and partners.
You…
- 7+ years of product management experience in the consumer space.
- Demonstrated track record of creating or managing roadmaps in line with company strategies.
- Undergraduate degree in engineering, math, business, and economics or equivalent in work experience.
- Deep understanding and empathy for our users and the product development functions that serve them.
- Experience driving and owning a customer-facing product that received meaningful traffic or usage for the business.
- System thinking mindset, technical background, and passion.
- An analytical and metrics-driven work style that leverages data to make informed decisions.
- Great interpersonal and communication skills that shine, whether you’re talking with a teammate or engaging a cross-functional audience.
- Natural curiosity, obsession with the details, desire to build the right thing in an ever-changing environment.
Why you’ll love it here...
- Market competitive pay
- Rich healthcare benefits including employer paid premiums for medical/dental/vision (100% for employee only plans and 85% for employee + dependent plans) and employer HSA contributions.
- 401(k) retirement plan with company matching
- Hybrid workplace with fully remote flexibility for many roles
- Monetary support for new hire set up, hybrid work & wellbeing, family planning, and commuting expenses
- A variety of mental and wellness programs to support employees
- Generous paid parental leave and family planning stipend
- Supportive time off policies including vacation, sick/mental health days, volunteer days, company holidays, and a floating holiday
- Learning & development and recognition programs
- Gives Back Program where employees can nominate a fundraiser every week for a donation from the company
- Inclusion, diversity, equity, and belonging are vital to our priorities and we continue to evolve our strategy to ensure DEI is embedded in all processes and programs at GoFundMe. Our Diversity, Equity, and Inclusion team is always finding new ways for our company to uphold and represent the experiences of all of the people in our organization.
- Employee resource groups
- Your work has a real purpose and will help change lives on a global scale.
- You’ll be a part of a fun, supportive team that works hard and celebrates accomplishments together.
- We live by our core values: consider everything, do the right thing, spread empathy, delight the customer, and give back.
- We are a certified Great Place to Work, are growing fast and have incredible opportunities ahead!
GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences. We are committed to providing diversity, equity, and inclusion training to all employees, and we do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status.
Learn more about GoFundMe...
