Junior Account Engineer

As we grow our customer base, we want to provide the same service quality and so we re-structured our Solution Engineering department.  We are now looking for several Junior Account Engineers(m/f/d) to join us.

• Our goal is to enable you to build lasting relationships with enterprise customers such as DTAG, Vodafone, adidas, Klingel and many more. 

• In your training (which we will define together in the beginning), you will shadow an experienced Account Engineer in all relevant customer meetings, taking up select tasks.

• To give you the best possible overview, we will make sure you have complete control over one or several customer boards, allowing you to at any time take over a meeting with full confidence.

• Moving forward you will be able to take deeper responsibility for select customers or specific short term projects.

What we offer you:

• We consider ourselves a learning organisation. We tailor your future career path together, based on what you want. Our goal is to enable you to find out exactly what this is.

• You are getting to know everything about a billion-dollar innovation market: Kubernetes, Cloud Native, Agile Software Development, Developer Led Enterprise … we can win any buzzword bingo there is.

• You are in a fully remote profitable startup that is growing quickly, with a lot of growth opportunities.

• Do you remember how you disassembled a toaster when you were a kid because you wanted to find out how that damn thing works? Great, you can now do that professionally!

• You have a healthy interest in technology and people. You are motivated by helping.

• You do not need to know how to code, but knowing (or wanting to know) how software works, how networking works, how software engineering works, is definitely needed.

• Our company language is English and that means you need to feel at home in the language or you will have a hard time being persuasive in customer conversations. Speaking German is a plus.

• You are not afraid to own and drive a task forward.

Every new team member changes the team. We love to learn from each other and we are looking for people who know things we don’t. 

• Becoming part of Giant Swarm means that, by extension, you also become part of the Cloud Native community. We actively contribute to upstream projects and our quarterly hackathons will give you space to work on out-of-the-box projects. Occasionally, when we, as a team, want to fully focus on one project, we scratch all meetings and routines for a certain time to better focus during our hive-sprints.

• Continuous learning is important to us - we foster this through bi-yearly personal development talks, a budget for training/certifications/coaching as well as regular feedback talks and workshops. Our teams are cross- functional and collaboration is key. 

• Nothing crazy, but useful Basics: We don't count holidays but set a minimum number; You choose your own hard- and software; As a company that has almost, if not more, kids than employees, family-friendliness is crucial to us  and paid parental leave is a no-brainer; We pay monthly perks that cover your costs for working remotely; We meet twice a year as an entire company and (if possible) see conferences as an important place to catch up with team members; We aim to be fully transparent (finance, salaries) unless it hurts people and trust you, based on this to make the best decisions

We failed in exactly describing our way to approach important company elements that can be described with ‘buzzwords’ such as agile mindset, cross-functional teams, self-organization, value of the individual or trust & teamwork. However, we truly care about them, we live them and we constantly iterate on them. Some snippets about how we do this are posted in our blog but by far not all of them. 

Important note: We are not hiring job descriptions. We hire humans. :) We welcome applications from everybody, regardless ethnic or national origin, religion, gender identity, sexual orientation or age.