Why Fyllo
The economies of tomorrow are highly regulated today -- that's where we come in. Fyllo enables highly regulated companies to conquer compliance at scale, empowering our customers with the confidence to grow boldly. The first vertical we are tackling is cannabis.
As a first mover, our pioneering technology makes compliance at scale possible in the fragmented cannabis industry. Having been founded in 2019, we’re currently in Series B and have raised 60 million to date. Moving forward, we see the opportunity to enter many additional verticals that suffer from similar constraints. This is just the beginning! Come join us as we continue to innovate for a better way.
Your Role
Fyllo is seeking a Revenue & Sales Operations Director to develop and implement revenue forecasting and growth strategies. The role will partner cross-functionally to implement insightful reports / metrics, and scalable processes, and tools to enable the company to grow and capture market share across global markets. The Revenue & Sales Operations Director will report into the Senior Director of Finance, Strategy & Revenue Operation.
Day to Day
- Partner with our sales leadership team to orchestrate the design and implementation of all aspects of the Go-To-Market plan under the annual sales strategy planning cycle. This includes account segmentation, resource allocation, territory assignment, compensation, quota setting, etc.
- Drive sales and revenue forecasting and budget for all 4 company revenue lines.
- Handle all basic administrative functions such as sandbox management, performance and technical issues, operational requests, support data migrations and manage integrations.
- Own profile management, user management and maintenance of roles, workflows, leads, opportunities, permissions, and rules.
- Perform periodic security audits - performing security baselines and driving SOC compliance.
- Launch and manage in-depth dashboards and reports for all team functions at both management and individual levels.
- Define key performance metrics and targets, create reports and dashboards to derive insights into customer growth and the health of the business, identify areas of weakness and present improvement recommendations for weekly business review with Sales, Customer Success & Operations.
- Support sales and customer success compensation planning; help establish and manage commission plans and monitor quota performance.
- Manage & enforce Salesforce data quality and data integrity initiatives this includes review & enhance sales teams deal entries into salesforce, performing database maintenance tasks i.e., diagnostic tests and duplicate entry cleansing.
- Evaluating and installing new Salesforce releases, as well as providing training and support.
- Partner with Sales, Product and Finance on pricing strategy for existing & new products.
- Manage the Quote to Cash processes including partnering cross functionally with Sales, Customer Success, Finance to improve execution of pre- and post-sales processes, including approval process, deal desk, contract management, billing, invoice management, credit, and collections.
Preferred Experience
- A bachelor’s degree in a quantitative business discipline.
- 8+ years of Revenue Operations experience with 5+ years of hands-on and deep Salesforce experience at an industry-leading company, preferable in the Ad Tech / Media Industry and/ or in SaaS based companies.
- SFDC Administration Certification.
- Fluency in Salesforce Lightning.
- Expert in forecasting, territory mapping, and GTM strategy.
- Experience with SaaS based pricing model highly desirable.
- Media and Ad Tech background & experience is highly desirable.
- Exceptional proficiency in Microsoft Office, especially Excel and PowerPoint.
- Analytics – Exceptional analytical foundations to analyze data and present key issues to drive improvement.
- Attention to Detail – Meticulous disposition and exhibits accuracy and extreme attention to detail while being able to also streamline processes to meet leadership requests and deadlines.
- Maturity – Strong interpersonal skills with ability to resolve conflicts, negotiate with all levels of personnel, identify issues and present workable solutions in a simple, meaningful, and focused manner; ability to build close rapports with sales team and leadership at all levels across the organization.
- Communication – Strong written and verbal communication skills; in particular, an ability to communicate technical issues/subjects to non technical audiences and clearly articulate the business impact of an analysis.
- Highly motivated, results-oriented self-starter who can deliver results with minimal guidance.
Perks! Unlimited PTO, monthly mobile stipend, home office stipend, 401K, FSA/HSA, hybrid or remote work schedule, Blue Cross Blue Shield insurance coverage, paternity and maternity leave, pre-tax commuter programs and more.