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Group Product Manager, User Experience

Ease

| 2023-12-12

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Job details
Company overview

About Ease:

Ease is the #1 rated benefits administration and HR software for businesses with 2–250 employees, powered by insurance brokers. 70,000+ employers trust Ease’s innovative SaaS service model to set up and manage benefits, onboard hires, stay compliant and offer their employees one destination for all their human resources information. Headquartered in San Francisco with offices in New York, Las Vegas, and Omaha, Ease was recently ranked number 57 in Forbes 2020 list of the top 500 startup employers in America.

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About the Position:

Ease is looking for an experienced product leader with a technical background to own and define the roadmap for core application user experience. Ease serves a diverse set of user personas: insurance brokers, HR administrators at small employers, employees , general agents, insurance carriers, third party administrators and others.

Ease is a multi-sided B2B2E (E = employee) platform that is transforming how the industry serves small businesses through the automation and standardization of digital enrollments. Our mission is to make benefits easy and to enable small businesses to provide employee benefits packages that are competitive with what the very largest companies can offer.

The challenges are great – but the rewards are even larger. Are you able to think in the large but work in the small? Can you help a team see the big picture while maintaining an attention to the level of detail needed to be successful? Do you have the necessary determination and perseverance to keep chipping away at problems, while being receptive and staying alert to potentially game changing solutions? Do you enjoy driving consensus across a broad array of internal and external stakeholders? This could be the opportunity for you!

Responsibilities

Help define the vision for and the direction for core user experience.
Work closely with our lead designer and other product managers to refine our customer discovery process following the latest practices in dual-track agile.
Meet regularly with key customers and build out a customer-advisory board.
Prioritize feature work and coordinate with other Ease teams.
Define detailed requirements and work closely with developers.
Balance the needs of many constituencies including technical leads, product managers, internal operations teams as well as business partners and their respective technical teams.
Define the product roadmap for broker, employer and employee user experience and drive the quarterly planning activities for the core application team.
Communicate project status to internal leadership and partners.
For the right applicant this could be a management position. Ease is scaling fast - and we are looking for management talent that can help mature our product processes as we prepare to 10x the business over the next few years.

Experience / Skills desired

6+ years of product management (or related) experience
Very familiar in working with design teams
Experience with benefits industry or related (payroll, HR) would be an advantage but not required.
Experience working in a fast-paced SaaS environment and leveraging data to drive decisions.
Experience working in complex B2B digital supply chains. A bonus would be if you have experience with B2B2C platforms and/or marketplaces
Sufficient business acumen to convey the vision and value to non-technical stakeholders.
A passion for detailed feature design and problem solving.
Ability to translate high level requirements into detailed product specifications.
Exceptional analytical and decision-making skills, and experience making data driven UX decisions based on a multitude of complex, interdependent factors.
Ability to manage complex initiatives with limited supervision.
Exceptional written and oral communication skills.

Must have proof of legal authority to work in the U.S.

Ease is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law.

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