Design and implementation of a strong governance framework across the E2E Supply Chain (encapsulating governance relating to Procurement, Import Export, TRP and Warehousing ) functions including the design and implementation of governance relating to Procurement and Inventory Management policies, standard operating procedures (SOPs), functional KPIs and a strong compliance framework with periodic review to ensure successful implementation of the same.
Comprehensive knowledge of the industry best practices, contemporary developments, competitor practices & ability to benchmark Dialog vs best practices and provide fit for purpose solutions
Ensuring complete traceability and audit trail of E2E Supply chain related governance of transactions through effective documentation management which includes record management, storage, and retrieval.
Responsible to drive AI and analytics within the division:
Identify data driven use cases:
In collaboration with the SCM team, the analytics translator is responsible to identify data driven use cases for exploratory data analysis, visualization, hypothesis testing.
Use case development
Implementation & optimization:
Managing operational report requests via Tableau
Managing the reports in the BI publisher portal (remove duplicates, new additions)
Managing the dashboard in the Tableau portal (remove duplicates, new additions, availability of required data attributes)
Derive insights using data sources and data pipelines by appraising telco data to solve complex problems of the division. The strategy should include an end-to-end solution with details on how to utilize big data from Opcos using suitable machine learning methods to provide solutions & achieve KPI set by CDO/CCO/COO/CSO with details on resources required & project timeline.
Responsible for executing the procurement framework including processes framework with a key focus to optimizing the operational cost & maximizing savings opportunities.
Formulate the Procurement Policies and LoA (Limits of Authority) as per the directions received from management for Dialog Group in-line with Axiata Group policies with a key focus on maximizing operational efficiencies and reducing operational transactional cost of procurements.
Liaise with Axiata Group Procurement in formulating and executing procurement governance framework with a focus on continuous improvement with respect to efficiency/cost.
Responsible for internalization of the established policies, processes and LOA across DAP, DBN & DTV through user awareness, trainings, communication & maintaining a support desk.
Establish key performance indicators and a system to measure the process and framework performance.
Responsible for designing of user manuals and standard operating procedures such as SCM reference guide, supplier code of conduct and procurement code of conduct for both suppliers and internal stakeholders to ensure good governance across the value chain.
Ensure effective execution of the Procurement Governance Model and escalate non-compliance to the SCM framework.
Manage Internal and External Audits on the Procure to order process.
Conduct Procurement Reviews/audits on the internal users/Procurement Cells to ensure effective implementation on of the procurement framework.
Conduct periodical meetings with key stakeholders to identify Gaps and ensure timely closure.
Liaise with Group Axiata procurement to establish best practices related Supply Chain
Responsible to ensure the Procure to order process and LoA are synchronized with SAP.
Manage post implementation SAP change requests with respect to MM (procurement & logistic operations) and ensure timely closure.
Responsible for the analysis and implementation of overall high value, strategic & leverage & critical category contract administration & Partner Management of the service providers (including suppliers, business partners, dealers, and distributors) along with the following:
Comprise a thorough knowledge of all aspects of Strategic, leverage and critical category related Technology, IT, Administration, Customer Centric, Business partner, dealer & distributor contracts and analyze and advice on managing any issues, disputes and audits.
Subject Matter expertise and single contact point for identified category / business partner related to contract implementation and ensure maximum value has been derived from the contract.
Advice cross functional stakeholders on contract interpretation and strategy to key stakeholders
Analyze the nature & purpose and identify key deliverables of the contract.
Lead and work with a cross-functional team and act as the interface between the end user, vendor and other identified key stakeholders
Conduct detailed Analysis of the commercial models, terms & conditions & contractual obligations to ensure maximum value is generated from the contract which includes but not limited to:
Monitor, analyze and manage Vendor performance KPIs against the Contract
Manage milestones, acceptance, and lead times against the Contract.
Liaise with the HoD contract management, Senior/Middle Management to report on vendor contract performance and ensure timely execution of action points/direction provided by the management.
Manage the payment and invoicing process.
Identify, analyze, and manage disputed changes in agreement.
Manage, and record claims, ensure the Change/Claim process is compiled to Identify, analyze and report Commercial, technical and Project risks and take steps to minimize commercial risk and Implement mitigation plans to ensure the contract output is not compromised.