Senior Executive - Training & Development - Group Service Delivery

Assessing the skills and knowledge gaps within the organization and determining the training requirements for employees. 

Developing effective training programs and materials that align with organizational goals and address identified needs. This includes creating curriculum, lesson plans, and training modules. 

Conducting training sessions both in-person and virtually to educate employees on various topics such as technical skills, soft skills, compliance, and company policies. 

Assessing the impact and effectiveness of training programs through feedback, evaluations, and performance metrics. Adjusting training methods as needed to improve outcomes. 

Collaborating with internal stakeholders and subject matter experts to coordinate training schedules, resources, and logistics. 

Using engaging teaching methods and technologies to facilitate learning and ensure knowledge retention among trainees. 

Encouraging and promoting a culture of continuous learning within the organization. Providing ongoing support and resources to employees for their professional development. 

Staying current with industry trends, organizational changes, and new technologies to update and revise training programs accordingly. 

Keeping accurate records of training activities, attendance, and outcomes for compliance and reporting purposes. 

Working closely with stakeholders to align training initiatives with organizational objectives and employee development plans. 

Advocating for the importance of training and development within the organization. Encouraging employee participation and engagement in learning opportunities. 

Ensuring that training programs meet regulatory requirements and compliance standards relevant to the organization's industry and operations.