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Product Manager - Post Paid and Enterprise Business - Media and Content Business
Dialog
| 2024-07-29
Optimize revenue streams for the Post-paid business, ensuring maximum current revenue generation.
Analyze potential channels and establish foundations for future revenue through value-added product services.
Invest in and control the roll-out of strategies for future earnings via innovative products and extensions, collaborating with cross-functional teams.
Assess business dynamics and establish strategies to generate sustainable revenues consistently.
Maintain brand dominance and a 70% market share for Dialog Television.
Enforce continuous strategy evolution and coordinate with relevant teams for effective campaign execution.
Analyze competitive landscapes to identify market gaps, penetrate new markets, and defend existing market share.
Develop and implement churn reduction techniques aligned with monthly and annual objectives.
Analyze data to pinpoint causes of churn and enhance churn management efficacy.
Execute strategies for pre-churn deterrence and win-back initiatives to achieve net addition goals.
Utilize tools like the churn prediction model, research datasets, and household segment insights for optimal churn and net addition management.
Oversee active subscriber base through loyalty management initiatives.
Implement retention methodologies to extend customer journey duration and foster increased network loyalty.
Ensure product continuity and develop innovative product extensions.
Manage customer lifecycle journey, loyalty, and network stickiness.
Continuously evaluate product performance against set targets and take corrective actions.
Propose and implement new business model strategies in line with changing business, competitor, and consumer landscapes.
Recommend the best product strategies based on revenue impact, market share impact, and alignment with overall business objectives.
Facilitate end-to-end product implementation and cross-functional coordination.
Evaluate customer inquiries, examine root causes, and provide relevant corrective actions.
Understand customer requirements and increase customer satisfaction scores.
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