Bridge distribution and IT / Tech / Business Units and ensure that right processes, user journeys, operational nuances, governance and security aspects are secured on all digital platforms.
Conceptualize the product roadmap for the owning platform and contribute to building the ecosystem by engaging with the other platform owners and stakeholders.
Conduct feasibility of the requirements in terms of organizational Vision, Time, Cost and Quality and understand team dynamics and capability to produce and meet the requirement.
Continuously strive to improve on existing processes to ensure that efficiency and usability is at its peak and stay in touch with the industry developments and trends.
Always strive to ensure requirements are aligned to organizational vision and goals and objectives.
Ensure documentation is at its optimal level within the guidelines of the established BA practice and that the documents are constantly updated based on the frequent changes.
Provide input to the strategic direction of technology investments to assist in the development of the enterprise architecture and maximize the return on technology investment.
Participate in day-to-day Agile Ceremonies, while being responsible for Backlog Prioritization, Refinement & UAT sign-off.
Preparing quarterly Development Plan, ROI Justification, Vendor Engagement on software/hardware requirements and resource allocation.
Work with Supply Chain on procurement, assist on vender evaluation on business requirements, provide recommendations.
Monitor and report product performance updates for management view and decision making.
Co-own the OTIF platform availability for sustained business continuity.