Design and implement technical processes for voice core network, ensuring service continuity, optimal resource utilization, quality, compliance, and efficient training, while aligning with industry standards and enhancing operational efficiency for 17 million subscribers.
Troubleshoot and resolve escalated Voice Core network issues, collaborate with vendor support to meet SLA, and analyze incident trends to identify network limitations and improve service levels for customers.
Assess and resolve service-impacting faults in Voice Core network, design permanent solutions, develop early detection and predictive maintenance procedures, and optimize fault management processes to enhance customer experience and operational efficiency.
Evaluate, recommend, and strategize voice core network changes to implement new services efficiently, ensuring optimal resources, cost, and timely delivery.
Create manuals, training documents, and a knowledge repository to equip staff with resources for efficient voice core network operations.
Assess new releases, mitigate risks, and test network alterations to enhance voice core performance and ensure uninterrupted services.
Optimize voice core network operations by addressing project dependencies, enhancing reliability, implementing best practices, ensuring robust maintenance, scalable configurations, seasonal readiness, and integrating advanced security measures for uninterrupted, secure services.
Develop strategies for service integration, compliance, data migration, and contingency planning to ensure cost-effective, seamless, and customer-focused implementations.
