Lead new system implementations considering the aspects of implementation and long-term operationalization while managing operational resources and coordinate with business units for new business requirements and represent OCS (Online Charging System) and other supportive systems in other team discussions and coming up with business unit requirements which has a part to be done by OCS so that an optimal solution is selected and which is feasible in OCS.
- Lead the end-to-end feasibility checks of new products and services launched by Dialog with Charging aspects.
- Management of the product launch lifecycle to make sure approvals, documentation, security aspects and other pre-launch aspects.
- Provide strategic feedback on OCS and related charging systems and processes for projects.
- Lead and manage OCS / Core rating and charging system related projects to define the scope and architecture, project resourcing, execution and on time delivery with minimum impact to the business
- Lead and manage projects under charging systems for quality and timely delivery.
- Make sure optimum blueprint is implemented by replacing / upgrading and introducing modules such as redundancy, backups, security fixes etc.
- Assignment and management of peripheral applications and their proper monitoring integration with the monitoring tools.
- Management of new script development for monitoring in align with new service launches to minimize future service interruptions.
- Provide necessary consultancy through the technical / Management know how for other units to improve operational excellence.
- Adapting new technologies according to the blueprint of the company to optimize the time and resource utilization such as RPA, AI, Cloud, and Containerization.
- Work on Linux environment.
- Involve with CI/CD pipeline configuration and management.
- Container architecture such as docker Kubernetes.
- Database technologies such as MySQL, Oracle, PostgreSQL, etc.
- Align with security Fixes.